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Ranking type question in a token based survey

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8 hours 12 minutes ago #274927 by shouri75
Please help us help you and fill where relevant:
Your LimeSurvey version:  7.0.7+260729 
Own server or LimeSurvey hosting: Own server
Survey theme/template:
Database: MariaDB 10.11.18
PHP: 8.4.22

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Hello.
Following up my previous post ( forums.limesurvey.org/forum/design-issue...r-in-a-single-column ), here I am again with a problem with ranking type question.

I have set the survey to be token based.
There are 3 groups of questions that are showed in 3 different screens.
The first group contains only prefilled text, the second group contain only the ranking type question and the last screen contains 2 yes/no answers.
All questions are mandatory.

As I wanted the participants to be able to review their answers and make changes until survey expiration, I have:
- added participants
- set "Uses left" to 1
- set "Enable token-based response persistence" to ON
- set "Allow multiple responses or update responses with one token" to ON
- instructed them to download the QueXML PDF file and send it to me by email as a confirmation

When the survey expired, I verified that all participants had completed the survey and I went to export the responses but I found that 2 of them were missing the content of the ranking type question: only "" was saved.
All the other fields where filled.
I opened the relative QueXML PDF files that where sent by email and both had all the answers that were missing in the database.

How is this possible?

My guess is that 2 of the participants tried to enter the survey again after it was completed the first time and somehow ended up clearing the Ranking type's answers, leaving the other fileds unmodified.
Could it be the case?
If so, is it default behavior?

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7 hours 59 minutes ago #274928 by Joffm
Hi,

Could it be the case?

Difficult to answer this without seeing the exact structure of the survey.

So, please, send the lss export.

Joffm

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3 hours 53 minutes ago #274929 by jelo

Could it be the case?
If so, is it default behavior?
 
That could be the case. But since this question type was changed in LS7 it looks more like a bug to me.
There are other issues around ranking question type.
The question is if you and others can reproduce the issue.
Check if the responses are perhaps only missing in the export file but display in the GUI.

 

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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