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Admin Dashboard Refresh Causes Survey Interruptions

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3 weeks 20 hours ago - 3 weeks 20 hours ago #273975 by surveySn
Please help us help you and fill where relevant:
Your LimeSurvey version: [6.16.4+260113]
Own server or LimeSurvey hosting:Own Server
Survey theme/template:fruity_twentythree
PHP Version: 8.0
Database Engine: MyISAM
Sessions: Redis

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Hi everyone,
I am experiencing a critical performance issue where administrative actions in the backend are causing active respondents to be disconnected or receive error pages on a high-traffic survey .

The Problem:
Whenever I refresh the following admin pages:
/index.php?r=dashboard/view (Admin Dashboard)
/index.php?r=surveyAdministration/listsurveys/active/Y (Active Survey List)
Respondents currently filling out the survey immediately encounter errors.

In config.php, I have debug => 2, but the error page only shows a generic "Error" message without a stack trace when this specific crash occurs. How can I force a full debug output for this scenario?
Any help or optimization tips would be greatly appreciated!
Last edit: 3 weeks 20 hours ago by surveySn.

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1 week 1 day ago #274077 by tpartner
Update to the latest version and if the problem persists please file a bug report.

Cheers,
Tony Partner

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