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Problems with customized invitation and attributes

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10 hours 59 minutes ago #272554 by stefaniesei
Hi, 

I want to mail a customized invitation for my survey. Overall, the design looks as expected, however, when I send the email, it doesn't integrate the attributes from the participant list (for instance for the greeting). Does anyone know why this happens and how to fix it? 

Example: 

Here I want to have the value of attribute_2 in the email ("Dear xyz",), but it only shows ATTRIBUTE_2 instead.

<div id="column_2_0" class="hse-column hse-size-12">
<table role="presentation" cellpadding="0" cellspacing="0" width="100%" class="" style=""><tbody><tr><td class="hs_padded" style="font-family:Arial, sans-serif; font-size:14px; color:#444444; word-break:break-word; padding:10px 20px"><div id="hs_cos_wrapper_hs_email_body_old" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="color: inherit; font-size: inherit; line-height: inherit;" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="hs_cos_wrapper_hs_email_body_old_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="color: inherit; font-size: inherit; line-height: inherit;" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><p style="mso-line-height-rule:exactly; font-size:15px; line-height:175%"><span style="color: #000000;">{ATTRIBUTE_2},</span></p>
</div>

Any help would be greatly appreciated!

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6 hours 16 minutes ago #272557 by holch
You need to use
Code:
{TOKEN:ATTRIBUTE_2}

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