Your LimeSurvey version: LimeSurvey Community Edition Version 6.13.2+250506 
Own server or LimeSurvey hosting: Server of Fraunhofer
Survey theme/template: Fraunhofer template based on vanilla
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Hello,

I am a PhD student at Fraunhofer Institute for Chemical Technology. For my thesis, I need to collect some data in a public survey. I hosted a test survey within the insitute with public registration and closed mode. With this setting the participants recived an automatic E-mail after registration containg the survey URL with the automatic generate token. As far as I can see, this should be the default bahvior according to the manual.  www.limesurvey.org/manual/Survey_partici...y_participants_table
The test survey was active for about 4 weeks, but now, new registrations will NOT get an automatic token. Therefore the regostration reponse mail will not contain a valid URL for the start of the survey... 

I tried to restart the survey several times without luck, the cache has been delete, I switched themes and I tried to set up a new survey on a new fraunhofer domain. But it still does not generate the tokens in closed mode with public registration. 

I checkt for the plugins: I found that the "customToken" plugin ( github.com/LimeSurvey/LimeSurvey/blob/ma...ustomToken/README.md ) was deactivated. After activation, nothing changed. I also restarted the survey after activation of the plugin.

Hopefully someone knows where I made the mistake...

Hi,
I do not see this issue in 6.13.2.
There is a token generated
 

and the invitation mail contains the token
 

Hopefully someone knows where I made the mistake

Difficult to answer, as you did not provide more informations.
Always the best: Create a small sample survey, where you can reproduce this behaviour and send the lss export.

BTW:
The "custom token"plugin is something different. Here you can define the length of the token, which characters (numbers, small, capital) it has to contain, etc.

Joffm

P.S.
No need to double post.
As you may have read in the German part "Bitte erst lesen, dann im Forum schreiben"
Wenn ihr das erste Mal eine Nachricht schreibt, muss diese erst von uns freigegeben werden, bevor sie öffentlich erscheint. Das kann ein paar Stunden dauern, wir bitte um Geduld.