Please help us help you and fill where relevant:
Your LimeSurvey version: 6.5.12+240611
Own server or LimeSurvey hosting: own server
Survey theme/template:
==================Hi everyone,I’m currently working on a branching questionnaire in Lime Survey and running into an issue with the logic for certain respondent groups.The survey is designed to branch into four types of respondents:
- Unaware of the product
- Considerers of the product
- Users of competitor products
- Users of our product
The issue I’m facing is with the
Considerers and
Users of our product groups. Both of these groups have different sets of questions that should be displayed, but for some reason, Lime Survey is showing questions meant for
Considerers to
Users, which shouldn’t be happening.Here’s the structure of my survey:
- Block 0: Demographic information
- Block 1: Product usage screener (used to separate respondents into Considerers or Users)
- Block 1.1: Questions specifically for Considerers
- Block 2+: Questions specifically for Users of our product
The problem is that
Users who pass through Block 1 are still seeing questions from
Block 1.1, even though those questions are meant for
Considerers only.What I’ve tried so far:
- I’ve set a condition on all the questions in Block 1.1 so that respondents who selected "our product" in the multiple-choice screener question should not see these questions. This didn’t work.
- I added a hidden text question at the end of Block 1 to track who should not see Block 1.1 (i.e., anyone who selects our product in Block 1 should skip Block 1.1). Unfortunately, this didn’t work either.
Despite these attempts,
Users are still seeing questions that should only be shown to
Considerers.Does anyone have any suggestions or ideas on how to fix this logic? Any help would be greatly appreciated!Thanks in advance for your time and insights!