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Why does the first vote never go through?

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1 month 1 week ago #267206 by andrewsjakkko02
Why does the first vote never go through? was created by andrewsjakkko02
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Your LimeSurvey version: 6.6.0+240729
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================== Hello, I am setting up my account to make ballots for some elections that I have to organize, and I always encounter the same problem in all of my tests. My setting is to have an anonymous survey (it will be for an election), and set as participants 3 of my personal email accounts, to check if everything is working, with two special attributes each (I need this because there are some questions in the survey that should only be accessed by some but not all participants). Every time I activate my survey and try to fill it, the first response never goes through. I mean, from the viewpoint of the elector everything goes fine, and as admin I can see that that elector has voted, but I never receive its filled survey. After the survey closes I can see that n electors have voted, but in the "responses" section I always see n-1 responses, cause the first one never arrives, and the others all do. Why does this happen? How can I retrieve that filled first form?Thank you for your time

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1 month 6 days ago #267210 by Joffm
Replied by Joffm on topic Why does the first vote never go through?
Hi,

Why does this happen?

I have no clue.
It's because I can't reproduce this,.
I created an anonimous survey with additional attributes in the participants table.and conditions on these additional attributes.
And everything is fine.

So you should give more information, best you send the lss export of thre survey.

Joffm

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1 month 6 days ago #267211 by andrewsjakkko02
Replied by andrewsjakkko02 on topic Why does the first vote never go through?
Hello,

Thank you for trying, I attach here the .lss file of the survey. Sorry, it's in Italian, we're italians, if that's gonna be a problem I'll redirect my question to the italian forum.

 

File Attachment:

File Name: limesurvey...3545.lss
File Size:138 KB

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  • DenisChenu
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1 month 5 days ago - 1 month 5 days ago #267217 by DenisChenu
Replied by DenisChenu on topic Why does the first vote never go through?
> two special attributes each (I need this because there are some questions in the survey that should only be accessed by some but not all participants).

This is NOT possible with anonymous survey.

Looking at survey, since you use attribute in condition, there are a potential issue with value returned (start as true because broken, but finish as false because "" != "US").

There are an issue in LimeSUrvey : TOKEN: must be shown as error with Anonymous survey.

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Last edit: 1 month 5 days ago by DenisChenu.

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1 month 5 days ago #267219 by Joffm
Replied by Joffm on topic Why does the first vote never go through?
As @Denis:

There are an issue in LimeSUrvey : TOKEN: must be shown as error with Anonymous survey.

But it still is not.
Even in anonymous surveys you can access additional attributes.

Here my findings.
Tested in versions and 6.4.12. and 6.6.5.
Three participants with these additional attributes
 

and here the responses (exported to Excel)
 

So everythings is as expected.

Is there something else in your survey that you did not show in this example?

Joffm

 

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1 month 5 days ago #267225 by DenisChenu
Replied by DenisChenu on topic Why does the first vote never go through?

As @Denis:

There are an issue in LimeSUrvey : TOKEN: must be shown as error with Anonymous survey.

But it still is not.
Even in anonymous surveys you can access additional attributes.

Here my findings.
Tested in versions and 6.4.12. and 6.6.5.

and here the responses (exported to Excel)

So everythings is as expected.
 
Thanks to check this.

I remind now, I'm totally against this solution. Anonymous survey are not anonymous survey since 6.0 …

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1 month 5 days ago #267229 by andrewsjakkko02
Replied by andrewsjakkko02 on topic Why does the first vote never go through?
So you were able to add three participants and have all three responses appear correctly? My problem is that whenever I add n participants and start the survey and have the participants fill that survey the first submitted response doesn't appear in the "responses" section. I've tried several times, each time in "responses" I see all responses submitted except for the first. Have you done something to fix this or did it just work automatically for you?

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1 month 5 days ago #267230 by andrewsjakkko02
Replied by andrewsjakkko02 on topic Why does the first vote never go through?
Well yeah, this is for elections in a university department (for which I am part of the electoral committee). The electors are ~100, and we're split between two areas. Among other things, we have to elect our representatives, one per area, and only people in a specific area can vote for their representative, that's why I have to set the attribute. Limesurvey does indeed tell me that for anonymous surveys this would not be possible but
1) why wouldn't it be possible, I mean, I'm splitting 100 electors into two groups of 50, it's not like it's any less anonymous,
2) it works anyway, I mean, the conditions on the attribute are still checked and each participant is only shown the ballot for their area (and not the one for the other area).
I don't think this is the cause of my issue of not having the first response show up, but I don't know honestly

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1 month 5 days ago #267231 by Joffm
Replied by Joffm on topic Why does the first vote never go through?
As shown, a standard survey.
But I already asked:

Is there something else in your survey that you did not show in this example?

So maybe it's advisable to send the lss of the real survey.

Joffm

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1 month 5 days ago #267232 by andrewsjakkko02
Replied by andrewsjakkko02 on topic Why does the first vote never go through?
...What I sent *was* the lss of the test survey. I of course didn't use this system on a real election yet, right now I'm just testing, and all tests had this issue. I don't really know if there is something else I can send you that has more information, apart from the actual email addresses I used for the participants. The only thing I can think of that could cause issues is that the three email addresses I used had different domains (two of them were gmail accounts, the third was from a microsoft account, my university email account).

If there is any way for me to provide more useful information please tell me, and I will deliver.

Thanks again,
Andrea

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1 month 5 days ago #267235 by jelo

Limesurvey does indeed tell me that for anonymous surveys this would not be possible but
1) why wouldn't it be possible, I mean, I'm splitting 100 electors into two groups of 50, it's not like it's any less anonymous,
 
There are at least two opinions about what an anonymous survey can access and what the label "anonymous" really means.
The comment section of this bugreport offer some insights what people are thinking.
bugs.limesurvey.org/view.php?id=18253

I would like to see two anonymous modes (one with no access to attributes and one without). Perhaps the word "anonymous" should be no longer used.
Too often users don't look at the details of what is meant by an "anonymous mode". E.g. the anonymous mode of browsers caused a lot of confusion.

Without attributes a lot of workarounds won't be possible.
 

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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1 month 4 days ago #267238 by Joffm
Replied by Joffm on topic Why does the first vote never go through?
Hi,
as ist is shown that even in "anonymous" surveys you can access the additional attributes, we come back to the issue.

Maybe it's confusing, but what means

the first submitted response doesn't appear in the "responses" section.

All three respondents submitted the survey, but there are only two records in the response table?

Well, usually a new record is created as soon as the respondent enters the first page.
Now you should investigate:
Run the survey on one device and open the answer table in another device.
After each click on "Avanti" refresh the answer table.
What dio you see?
I see this
1. Accessing the first page - a new record is created with "lastpage=0"
 
2. During the survey I see
 
"lastpage" is changed and the entered data exist.
3. After submit
 
"lastpage=6" and "submitted=TRUE"

4. After the second respoondent starts
 

Now, what happens when you do this.

Joffm

A last word:
In my opinion the whole discussion about the feature "anonymous" and "non-anonymous" is obsolete.
It is the responsibility of the survey administrator and/or survey analyst to ensure the anonymity of the survey in accordance with the General Data Protection Regulation.
Therefore many commercial products do not know this feature.
Anyway, even if anonymity is guaranteed on the welcome page, in the privacy policy, the participant must trust you.
The participant doesn't know anything about this behaviour of LimeSurvey, therefore remains "trust".

Ceterum censeo:
If LimeSurvey offers this "anonymous" mode, It should not be possible to circumvent it, by inserting the tokens as default answers in a rext question.

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