Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Missing answer option when translating

More
1 year 3 months ago #263430 by SadBird
Please help us help you and fill where relevant:
Your LimeSurvey version: 3.22.6
Own server or LimeSurvey hosting: Own server
Survey theme/template: Modified fruity
==================
Hello,

I am having a strange issue with my survey development. I am working through adding translation for an English survey to Spanish. So far it has been very smooth. Now, I am trying to add the translation for answer options for a multiple choice question. The question in English has 17 answer options, when I fill out the Spanish translation, there are only 16 answers that I can translate, one of the answers is missing for some reason.

Has anyone encountered this? Anyone know what the cause may be an how I can solve this?

Thank you,
SadBird

Please Log in to join the conversation.

More
1 year 3 months ago #263435 by holch
Without an example, it is hard to help. Is the missing item the "other" option?

Can you provide a LSS file with just this specific question? (do not send a LSQ or LSG file, make a copy of your survey, delete everything that is not necessary and export it as LSS).

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.

Please Log in to join the conversation.

More
1 year 3 months ago #263438 by holch
Also, your installation is pretty old. Hasn't received any updates, bug fixes, security patches for over 4 years now. Time to update!

Might even be a bug in your version, but who knows? LS 3.x is EOL for quite some time now.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.

Please Log in to join the conversation.

Moderators: tpartnerholch

Lime-years ahead

Online-surveys for every purse and purpose