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Data policy screen reloaded after submit

  • acastello
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2 years 1 month ago #239216 by acastello
Data policy screen reloaded after submit was created by acastello
LimeSurvey version: 5.4.12
LimeSurvey hosting: LimeSurvey Cloud
Survey theme/template: fruity
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I had two grous of questions and data policy configured and running well. After I delete one of group of questions, my data policy keeps reloading after submitted. 

Configuration:
Show survey policy text with mandatory checkbox: Show as a text
Show data policy in survey: Off
Show legal notice in survey: Off

I tested with Safari, Chrome, Firefox and Edge anonymous window and got the same behavior: I click in the data privacy checkbox, click in next button and the page is reloaded. 

Hope that someone issue.

Thank you
André

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2 years 1 month ago #239223 by holch
Replied by holch on topic Data policy screen reloaded after submit
Check the survey data integrity.

Copy the survey and see what happens. Sometimes an action migh fail and leaves some residues that can cause problems.

If that doesn't help, send your survey as LSS so we can have a look.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The following user(s) said Thank You: acastello

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2 years 1 month ago #239228 by acastello
Replied by acastello on topic Data policy screen reloaded after submit
I tried to make a copy but did not work.

Your suggestion gave me an ideia to build a survey from scratch. Now it works.

Thank you!

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