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SMTP Error

gtr097
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2 years 11 months ago #231752 by gtr097

SMTP Error was created by gtr097

Please help us help you and fill where relevant:
Your LimeSurvey version: 5.X
Own server or LimeSurvey hosting: Local
Survey theme/template:
==================

Greetings,

I tried to set up limesurvey email. But I keep getting "SMTP Error: Could not authenticate."
I am using the same SMTP host and user on another application and it is working fine.

As it shown in the attachment I set everything, yet I still get the same error.

Your help is appreciated.

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jelo
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2 years 11 months ago #231758 by jelo

Replied by jelo on topic SMTP Error

I don't think that an unencrypted connection is working these days. You should try StartTLS. And since you mention you used other mailclients with this emailaccount you better compare the connection details around SMTP with the ones in LimeSurvey.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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gtr097
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2 years 11 months ago #231762 by gtr097

Replied by gtr097 on topic SMTP Error

I have tried StartTLS and compared the settings and its all the same. When I try StartTLS it gives me "SMTP Error: Could not connect to SMTP host".
Is there something need to be enabled or changed in configuration?

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gtr097
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2 years 11 months ago #231763 by gtr097

Replied by gtr097 on topic SMTP Error

is it normal that when I do "send test email" this window shows up with "your-email@example.net" instead of the email I already set?

Capture4.PNG

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tpartner
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2 years 11 months ago #231766 by tpartner

Replied by tpartner on topic SMTP Error

That is probably the default site admin email.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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dtosun
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2 years 8 months ago - 2 years 8 months ago #239166 by dtosun

Replied by dtosun on topic SMTP Error

Hello,
I have same issue, Do you have any solution for this? I'm using exchange server on local.
I don't use SMTP encryption.

Last edit: 2 years 8 months ago by dtosun.

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dtosun
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2 years 8 months ago #239168 by dtosun

Replied by dtosun on topic SMTP Error (Solved)

Adding this code to \limesurvey\application\third_party\phpmailer\src\PHPMailer.php

public $SMTPOptions = array(
'ssl' => array(
'verify_peer' => false,
'verify_peer_name' => false,
'allow_self_signed' => true
)
);

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