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Survey redirect to Thank You page is slow after submit a survey response
- OngJunYew
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1 year 10 months ago #229214
by OngJunYew
Survey redirect to Thank You page is slow after submit a survey response was created by OngJunYew
Hi,
Currently I have an issue on performance when submitting the survey and it will took about 10 seconds to redirect to the completed page.
May I know how to reduce the performance of the survey page after submit a survey response?
Thank and Regards.
Currently I have an issue on performance when submitting the survey and it will took about 10 seconds to redirect to the completed page.
May I know how to reduce the performance of the survey page after submit a survey response?
Thank and Regards.
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- tammo
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1 year 10 months ago #229219
by tammo
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Replied by tammo on topic Survey redirect to Thank You page is slow after submit a survey response
What is your version of LimeSurvey?
Do you have LimeSurvey on your own server or is it hosted at LimeSurvey GmbH?
How many questions and equations are there in your survey?
That are questions to begin with. Your question is not specific enough even to start an answer.
Do you have LimeSurvey on your own server or is it hosted at LimeSurvey GmbH?
How many questions and equations are there in your survey?
That are questions to begin with. Your question is not specific enough even to start an answer.
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
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- OngJunYew
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1 year 10 months ago #229222
by OngJunYew
Replied by OngJunYew on topic Survey redirect to Thank You page is slow after submit a survey response
Hi,
Kindly verify my answer for your questions below.
LimeSurvey Version: 3.22.18+200603
Questions: 5
Equation: 0
Thank You.
Kindly verify my answer for your questions below.
LimeSurvey Version: 3.22.18+200603
Questions: 5
Equation: 0
Thank You.
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- tammo
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1 year 10 months ago #229223
by tammo
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Replied by tammo on topic Survey redirect to Thank You page is slow after submit a survey response
Hi OngJunYew,
this is indeed a small survey. This should not take so long to save.
Further question: does your survey have complex notifications to send or does it have a script that starts triggered by finishing the survey?
The first thing that I would do is upgrade to the most recent version of LimeSurvey 3, since your installation is 2 years old. But this will make your installation more safe, but possibly not faster.
Can you empty the caches of your installation?
Go to: configuration > global settings > general and push the button for "Clear assets cache" and try again.
this is indeed a small survey. This should not take so long to save.
Further question: does your survey have complex notifications to send or does it have a script that starts triggered by finishing the survey?
The first thing that I would do is upgrade to the most recent version of LimeSurvey 3, since your installation is 2 years old. But this will make your installation more safe, but possibly not faster.
Can you empty the caches of your installation?
Go to: configuration > global settings > general and push the button for "Clear assets cache" and try again.
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Please Log in to join the conversation.
- tpartner
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1 year 10 months ago #229227
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Survey redirect to Thank You page is slow after submit a survey response
Try it with a simple one-question survey.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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