Back to limesurvey.org

Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings

More
3 years 2 months ago #229171 by dangerdangerhighvoltage
Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings was created by dangerdangerhighvoltage
Hey Limesurvey forum.

I just upgraded to 5.3.18 because the "soft mandatory" option was intriguing. After i made my first survey in this version it seems that even if i configure it globally (or for the survey individually) that "no answer" isn't shown on non-mandatory (or soft-mandatory) questions, the "no answer" option is still shown in my array style questions anyways.



 

I haven't found any recent thread talking about this, nor did i find any reported bug. 

a) Did i do something wrong? I attached a small sample .lss to demonstrate.

File Attachment:

File Name: noanswer.lss
File Size:35.96 KB

b) If i didn't do something wrong/missed something. I never encountered a report worthy bug before. And i am really unsure how to categorize that one. Would this be a "partial_block?" since it affects everyone who uses nonmandatory questions, while hiding the "no answer" option?

Thanks for the help.

Please Log in to join the conversation.

More
3 years 2 months ago #229173 by DenisChenu
Replied by DenisChenu on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
There are clearly an issue here …

But unsure on the needed way …
  1. If mandatory is set to Y : No answer must be hidden
  2. If mandatory is set to N : No answer must be shown
But what for mandatory is set to S ? Seems there are 2 different choice here … the choice must be same (in same survey, without extra options on survey or questuion).

You can report the issue …
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.

Please Log in to join the conversation.

More
3 years 2 months ago #229177 by dangerdangerhighvoltage
Replied by dangerdangerhighvoltage on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
Would that be a "partial_block"?

Please Log in to join the conversation.

More
3 years 2 months ago #229179 by DenisChenu
Replied by DenisChenu on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
[img
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.

Please Log in to join the conversation.

More
3 years 2 months ago #229180 by tpartner
Replied by tpartner on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
I cannot reproduce the problem in 5.3.19.

 
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

Please Log in to join the conversation.

More
3 years 2 months ago #229181 by DenisChenu
Replied by DenisChenu on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
Seems OK with set on Survey, but not inherited ?

Else : have issue with Yes
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.

Please Log in to join the conversation.

More
3 years 2 months ago #229187 by tpartner
Replied by tpartner on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
The inherited setting works as expected for me. Both with "On" and "Off".
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

Please Log in to join the conversation.

More
3 years 2 months ago #229189 by DenisChenu
Replied by DenisChenu on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
Strange,
On (+ one page)

No answer shown for array, not single :) 
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The following user(s) said Thank You: dangerdangerhighvoltage

Please Log in to join the conversation.

More
3 years 2 months ago #229218 by dangerdangerhighvoltage
Replied by dangerdangerhighvoltage on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
I upgraded to 5.3.19.

I still see "no answer", while choosing to hide it in the options, on soft-mandatory and non-mandatory array questions.

I tested it with "question by question" and "page by page" as well, since it was mentioned here, and it didn't change anything either.

Please Log in to join the conversation.

More
3 years 2 months ago - 3 years 2 months ago #229236 by holch
Replied by holch on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
Frist of all: Why the heck am I appearing in the survey??? 
[img


Had only noticed this when I imported the survey, had not seen it in the screenshots.

Now I imported your survey into LS 5.x and the "no answers" do not appear.

 

This is how it looks like for me right after importing. So I guess there are some settings in your installatin that impact that.

The option to show "no answers" has settings in a couple of places of Limesurvey.

1. "Configuration" --> "Global survey settings" --> "Show no answer".
2.  Within your survey in "Survey settings" --> "Presentation and Navigation settings" --> "Show 'no answers'" you can decide on the survey level how it should work (if the superadmin allows you to do so)Have I forgotten any setting?
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
Last edit: 3 years 2 months ago by holch.

Please Log in to join the conversation.

More
3 years 2 months ago - 3 years 2 months ago #229274 by dangerdangerhighvoltage
Replied by dangerdangerhighvoltage on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
I may be a fan ;)

I just don't know what i'm doing wrong then. Both those settings are set to off on my end. It works for your and tpartner. It doesn't for me and Denis. I'm going mad here. :(

I'm close to offering someone my superadmin account to take a look themselves. It worked in 3.x, before i comfortupgraded to 5 on the same installation.

 

 
 
Last edit: 3 years 2 months ago by dangerdangerhighvoltage.

Please Log in to join the conversation.

More
3 years 2 months ago #229282 by tpartner
Replied by tpartner on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
Grasping at straws here, but maybe test by installing a new instance of LimeSurvey on your server with base language English.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

Please Log in to join the conversation.

More
3 years 2 months ago - 3 years 2 months ago #229292 by holch
Replied by holch on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
What happens if you create a new survey? Is it still showing the "no answers"?

If there are no "no answers" in the new survey, try to export and import the survey as a new survey and see if it persists. 

Just like Tpartner, grasping straws, because this seems to be something particular on your installation, as we can't really reproduce.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
Last edit: 3 years 2 months ago by holch.

Please Log in to join the conversation.

More
3 years 2 months ago #229301 by dangerdangerhighvoltage
Replied by dangerdangerhighvoltage on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
I actually already tried that. I have 2 other limesurvey installations up and running on other servers. (One ancient 2.x and one 3.x)

I created a new survey on 5.x first. Still showing the no answers. Then i created one on each of my other limesurvey setups, on which it worked (as usual). Then imported them to the 5.x installation and the no answers are showing up again.

I guess i need to make a clean reinstall tomorrow. Will come back with updates, hoping for the best.

Please Log in to join the conversation.

More
3 years 2 months ago #229304 by holch
Replied by holch on topic Limesurvey 5.3.18 - "no answer" still shown after turning it off in settings
Sounds like there is something seriously wrong with your installation on LS 5.x.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.

Please Log in to join the conversation.

Moderators: tpartner, holch

Lime-years ahead

Online-surveys for every purse and purpose

Pricing & Plans
Get started

Legal

About Us

Open Source