Please help us help you and fill where relevant:
Your LimeSurvey version: 4.1.1+200203
Own server or LimeSurvey hosting: www.med.bg.ac.rs
Theme: Inherit [Fruity]
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Hi!
I'm new to LimeSurvey, but have a lot of experience with similar programs. I have created a survey on which i worked for 10 day and finally when i wanted to send invitations i get a warning message ("There were no eligible emails to send. This will be because none satisfied the criteria of:        having a valid email address     not having been sent an invitation already     not having already completed the survey     having an access code  having at least one use left").
I added 5 participants (my collegues) to test, generated tokens, but can't send invitations.Here is the screenshot of participant tab:

ibb.co/3mF9rPB

Please help!

In the screenshot the emailadresses are readable. I recommend to remove the personal data from the public web.

The error message is typical if you choose sending reminder instead of invitations. That are two different email routines.
LimeSurvey 4 is no longer in development. I recommend to update to LS 5 soon.

I have removed the email addresses.
However, i was not sending the reminder, but an invitation.  Another screenshot:

ibb.co/0FL16Bm

I know that there are new versions, but this is not my server and i'm not sure how much administrator are willing to update it to the latest version. I will certainly contact them to see.

I would try to set "Bypass date..." to On and check again.
Have you or others ever used the sending feature with this installation? It is possible that this old LS4 version has a bug in the sending routines as well.

Doesn't work also.
Yes, i have asked on of the administrator before the usage of LimeSurvey and he told me that it works and that they use it. Will contact them again

Just one more question. Could the datestamp option that i turned on be a problem?

Hi, 
this seems to be an old issue of these rarly 4.x versions.
The Email Status is not set.
Should be "OK"

Joffm

So how do you set that? I didn't see an option anywhere.

In LS5 you can just edit the field and write OK in it.
Check if that is working in the buggy LS4 you use.
Ask you administration to prepare a LS5 installation soon. Perhaps start from scratch instead of upgrading the LS4 installation. It won't be the last bug.

Worked!!! Thank you!

Will notify the administrator crew.

Tnx again!

Either "edit" the participants
 



or "Batch Edit"
 





 

Thank you again!!!