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Warning when trying to send email invitations to survey

  • Zaki888
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2 years 9 months ago - 2 years 9 months ago #224667 by Zaki888
Please help us help you and fill where relevant:
Your LimeSurvey version: 4.1.1+200203
Own server or LimeSurvey hosting: www.med.bg.ac.rs
Theme: Inherit [Fruity]

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Hi!
I'm new to LimeSurvey, but have a lot of experience with similar programs. I have created a survey on which i worked for 10 day and finally when i wanted to send invitations i get a warning message ("There were no eligible emails to send. This will be because none satisfied the criteria of:        having a valid email address     not having been sent an invitation already     not having already completed the survey     having an access code  having at least one use left").
I added 5 participants (my collegues) to test, generated tokens, but can't send invitations.Here is the screenshot of participant tab:

ibb.co/3mF9rPB

Please help!
Last edit: 2 years 9 months ago by Zaki888.
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2 years 9 months ago #224668 by jelo
In the screenshot the emailadresses are readable. I recommend to remove the personal data from the public web.

The error message is typical if you choose sending reminder instead of invitations. That are two different email routines.
LimeSurvey 4 is no longer in development. I recommend to update to LS 5 soon.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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2 years 9 months ago - 2 years 9 months ago #224669 by Zaki888
I have removed the email addresses.
However, i was not sending the reminder, but an invitation.  Another screenshot:

ibb.co/0FL16Bm

I know that there are new versions, but this is not my server and i'm not sure how much administrator are willing to update it to the latest version. I will certainly contact them to see.
Last edit: 2 years 9 months ago by Zaki888.
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2 years 9 months ago #224671 by jelo
I would try to set "Bypass date..." to On and check again.
Have you or others ever used the sending feature with this installation? It is possible that this old LS4 version has a bug in the sending routines as well.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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2 years 9 months ago #224672 by Zaki888
Doesn't work also.
Yes, i have asked on of the administrator before the usage of LimeSurvey and he told me that it works and that they use it. Will contact them again
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2 years 9 months ago #224673 by Zaki888
Just one more question. Could the datestamp option that i turned on be a problem?
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  • Joffm
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2 years 9 months ago #224674 by Joffm
Hi, 
this seems to be an old issue of these rarly 4.x versions.
The Email Status is not set.
Should be "OK"

Joffm

Volunteers are not paid.
Not because they are worthless, but because they are priceless
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2 years 9 months ago #224677 by Zaki888
So how do you set that? I didn't see an option anywhere.
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2 years 9 months ago #224679 by jelo
In LS5 you can just edit the field and write OK in it.
Check if that is working in the buggy LS4 you use.
Ask you administration to prepare a LS5 installation soon. Perhaps start from scratch instead of upgrading the LS4 installation. It won't be the last bug.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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2 years 9 months ago #224681 by Zaki888
Worked!!! Thank you!

Will notify the administrator crew.

Tnx again!
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2 years 9 months ago #224682 by Joffm
Either "edit" the participants
 



or "Batch Edit"
 





 

Volunteers are not paid.
Not because they are worthless, but because they are priceless
The following user(s) said Thank You: DenisChenu
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2 years 9 months ago #224683 by Zaki888
Thank you again!!!
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