I'm experiencing a weird inconsistent issue. Sometimes even if the survey has been completed the participant is not seen as completed.
I may have spotted that those responses last page were 1 instead of 2 (even if the whole survey has been completed) but first I'm not 100% sure that this is always the case and even if it is the case I don't know how to explain this difference.
I would gladly appreciate some guidance on how to disentangle this issue if you have any idea.
Thank you in advance
Arnaud
Here are some parameters that could be useful:
Enable token-based response persistence: OFF
Allow multiple responses or update responses with one token: OFF
LS version: Version 3.27.7+210713
I know the response is seen as completed because the check box for completed displays "yes" (green check) but if I check the survey participant it says not completed + uses left 1.
I don't know if it's relevant but sometimes I get a seed number and sometimes not. Can't tell if it's consistent with my issue.
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Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. -
Professional support
-
Plugins, theme and development
. I don't answer to private message.