Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Response completed but not participant

  • arnaudbore
  • arnaudbore's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 years 6 months ago #221174 by arnaudbore
Response completed but not participant was created by arnaudbore
Dear LS experts,

I'm experiencing a weird inconsistent issue. Sometimes even if the survey has been completed the participant is not seen as completed. 
I may have spotted that those responses last page were 1 instead of 2 (even if the whole survey has been completed) but first I'm not 100% sure that this is always the case and even if it is the case I don't know how to explain this difference.

I would gladly appreciate some guidance on how to disentangle this issue if you have any idea.

Thank you in advance
Arnaud

Here are some parameters that could be useful:
Enable token-based response persistence: OFF
Allow multiple responses or update responses with one token: OFF
LS version: Version 3.27.7+210713
The topic has been locked.
  • tpartner
  • tpartner's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
2 years 6 months ago #221177 by tpartner
Replied by tpartner on topic Response completed but not participant
Where do you see that the survey is completed? Is there a complete date in the data or is it simply that all questions ha e been answered?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The topic has been locked.
  • arnaudbore
  • arnaudbore's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 years 6 months ago #221180 by arnaudbore
Replied by arnaudbore on topic Response completed but not participant
Thank you for this quick reply.

I know the response is seen as completed because the check box for completed displays "yes" (green check) but if I check the survey participant it says not completed + uses left 1.

I don't know if it's relevant but sometimes I get a seed number and sometimes not. Can't tell if it's consistent with my issue.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
2 years 6 months ago #221193 by DenisChenu
Replied by DenisChenu on topic Response completed but not participant

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
  • arnaudbore
  • arnaudbore's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 years 6 months ago #221201 by arnaudbore
Replied by arnaudbore on topic Response completed but not participant
When I create a participant I don't fill an email. I just fill the first name and the token. Does that explain everything ?
The topic has been locked.
  • arnaudbore
  • arnaudbore's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 years 6 months ago #221231 by arnaudbore
Replied by arnaudbore on topic Response completed but not participant
Thank you Denis, I'll check this fix once it's going to be released.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
2 years 6 months ago #221239 by DenisChenu
Replied by DenisChenu on topic Response completed but not participant
Empty email must work before this fix too …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose