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Can't resume from emailed link
- rpalmer
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2 years 7 months ago #219538
by rpalmer
Can't resume from emailed link was created by rpalmer
Hi there.I have created a public open survey and am testing the Resume Later feature.Loading the unfinished survey works fine if I enter the Name and Password that I saved. However, if I click on the link in the "Saved survey details" email, it displays a notification that "There is no matching saved response."My settings:
I do not have a participant table; I want it to be public and open.
All of the settings on Participant Setttings are ON, and turning some off doesn't seem to change it.
In Notifications and data settings, "Participant may save and resume later" is turned on.Thoughts? Do I have something misconfigured, or is this something that can't be done without Registration?Ray
I do not have a participant table; I want it to be public and open.
All of the settings on Participant Setttings are ON, and turning some off doesn't seem to change it.
In Notifications and data settings, "Participant may save and resume later" is turned on.Thoughts? Do I have something misconfigured, or is this something that can't be done without Registration?Ray
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- holch
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2 years 7 months ago #219562
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Can't resume from emailed link
You forgot to mention the most important part: Which Limesurvey version are you on?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- rpalmer
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2 years 7 months ago #219622
by rpalmer
Replied by rpalmer on topic Can't resume from emailed link
"LimeSurvey Professional - Your online survey service"
I'm using the cloud hosted version.
I'm using the cloud hosted version.
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- holch
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2 years 7 months ago #219623
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Can't resume from emailed link
This doesn't really help much. I don't use the SaaS service so I don't know which version of limesurvey they are currently running. I guess something LS 3.x
You find this information on the bottom right of each page in the limesurvey backend.
But as a paying customer of the Limesurvey GmbH you can open a support ticket with them.
You find this information on the bottom right of each page in the limesurvey backend.
But as a paying customer of the Limesurvey GmbH you can open a support ticket with them.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- rpalmer
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2 years 7 months ago #219624
by rpalmer
Replied by rpalmer on topic Can't resume from emailed link
LimeSurvey Cloud
Version 3.27.16
Version 3.27.16
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- DenisChenu
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2 years 7 months ago #219636
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Can't resume from emailed link
+1But as a paying customer of the Limesurvey GmbH you can open a support ticket with them.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.