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Unable to upload pictures

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2 years 8 months ago #218321 by Zoob1234
Unable to upload pictures was created by Zoob1234
Hi there,

I am designing a survey and require the use of images in some of my questions. I have attempted to embed the images using this LimeSurvey guide I found ( Embedding pictures in LimeSurvey survey questions – Manual (umu.se) ), but each time I do I get error messages ("Cannot write to the upload folder" - Google Chrome, and "Internal Server Error... Please contact the webmaster to report this problem" Mozilla Firefox) and or my browser becomes unresponsive and requires closing (when using Microsoft Edge). I have attempted to use multiple internet providers (Chrome, Edge and Firefox) but none allow me to embed the images I require. 

Please can someone advise me on how to get around this? 

Many thanks,

Barny 
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2 years 8 months ago #218323 by tpartner
Replied by tpartner on topic Unable to upload pictures
The problem is exactly as stated, the survey assets folder is not writable. Check the directory permissions - manual.limesurvey.org/Installation_-_Lim...irectory_permissions

Cheers,
Tony Partner

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2 years 8 months ago #218324 by Zoob1234
Replied by Zoob1234 on topic Unable to upload pictures
Thank you for this. Apologies if this is a silly question, but how do I go about looking at the directory permissions? I have found the "Survey Permissions" tab but it seems to be restricted to a single option of "none" for both "user" and "user group" options.
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2 years 8 months ago #218325 by tpartner
Replied by tpartner on topic Unable to upload pictures
You will need administrator access to the server where LimeSurvey is installed.

Cheers,
Tony Partner

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The following user(s) said Thank You: DenisChenu
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2 years 8 months ago #218331 by DenisChenu
Replied by DenisChenu on topic Unable to upload pictures
And for the each deprecated : You LimeSurvey version ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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2 years 8 months ago #218374 by Zoob1234
Replied by Zoob1234 on topic Unable to upload pictures
Awesome, thank you for your help with this :)
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2 years 8 months ago #218375 by Zoob1234
Replied by Zoob1234 on topic Unable to upload pictures
It is Version 3.15.5+181115
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2 years 8 months ago #218381 by DenisChenu
Replied by DenisChenu on topic Unable to upload pictures

It is Version 3.15.5+181115
 
I think there are some PHP8+PHP7.4 fix between 3.15 and current one.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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