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Statistics issues on mobile

  • brais24
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2 years 9 months ago #218170 by brais24
Statistics issues on mobile was created by brais24
Hi again community, I have the "Versión 3.25.6+201229" version of Limesurvey, all seems to work fine but if I try to check the simple or advanced statistics from my mobile, the statistics looks like the image, on my old 2.72 Limesurvey version, I can check the statistics from mobile without problems, ¿is there any way to fix this?

Thanks in advance.

 
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  • brais24
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2 years 9 months ago #218172 by brais24
Replied by brais24 on topic Statistics issues on mobile
As you can see, the statistic only appear on the half of the screen, and that on landscape, on portrait directly you only can see a blank page, looks like the left menu push the statistics to the right.
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  • tpartner
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2 years 9 months ago #218179 by tpartner
Replied by tpartner on topic Statistics issues on mobile
Please refer to the manual, your device is well below the minimum supported screen size.

- manual.limesurvey.org/Installation_-_LimeSurvey_CE#Screen_sizes

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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  • brais24
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2 years 9 months ago #218196 by brais24
Replied by brais24 on topic Statistics issues on mobile
I dont think that was the problem, because, with the same mobile, on my old LS version "Versión 2.72.3+171020" I can see the statistics correctly, looks like is a bug of the platform, I attach image on my old LS version with the same mobile of the other image.

 
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  • DenisChenu
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2 years 9 months ago #218213 by DenisChenu
Replied by DenisChenu on topic Statistics issues on mobile
Yes,

This is not really a bug because it's not officialy supported .
But if it work better on 2.73 : please report the issue.

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  • holch
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2 years 9 months ago #218240 by holch
Replied by holch on topic Statistics issues on mobile
Limesurvey stopped to support small screens in the back end, just too much work for little outcome. Generally, if you work with Limesurvey, you don't do it via a mobile phone. Yes, sometimes it might be convenient to have a quick look via a mobile phone. But I don't think it is worth to spend valuable resources on this. There are so many other things that are far more important to be done or fixed in Limesurvey. I consider it a nice to have to be able to see the statistics well on a mobile phone, but that's it.

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  • tammo
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2 years 9 months ago #218241 by tammo
Replied by tammo on topic Statistics issues on mobile
I agree, either do it correct, or not do it at all.

Maybe better to completely disable this on screens that are smaller than xx pixels wide.

Tammo


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
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  • holch
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2 years 9 months ago #218242 by holch
Replied by holch on topic Statistics issues on mobile

I agree, either do it correct, or not do it at all.

Maybe better to completely disable this on screens that are smaller than xx pixels wide.


Of course it would be ideal if it worked.

But I don't see it that problematic. Why disable it on certain screens? More work, you need to test where it works and where it doesn't, it might still provide at least some information, even if not ideal, etc.

Currently I don't think we should spend 1 minute of resources on this, as long as it works on Notebooks and above. Once developers have too much time on their hand, I would be happy for them to look into this... ;-)

Different philosophies, I guess... ;-)

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2 years 9 months ago #218243 by tammo
Replied by tammo on topic Statistics issues on mobile
For now: OK, because resources are low.

But with a more user oriented view: either do it good, or not do (= show) it at all.

Because showing things that perform badly, shows bad development and deteriorates your brand.

Not showing statistics on a small screen with a message: "Statistics can only be viewed on a large screen" shows that developers have made a well thought choice. Users will understand that (or have to live with it)

My philosophy...

Tammo


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
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  • holch
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2 years 9 months ago #218250 by holch
Replied by holch on topic Statistics issues on mobile
To this I can agree.

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  • DenisChenu
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2 years 9 months ago #218254 by DenisChenu
Replied by DenisChenu on topic Statistics issues on mobile
If you look at the 2 screenshot : a developer make bad code.

Make bad code : 1 minute
Fix bad code : 2 hours

We must report when something is deprecated even if it's not officially supported.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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