Survey summary and Export to PDF

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5 days 10 hours ago - 5 days 10 hours ago #215740 by f.a.serhal
Hi, We have 2 issues with the survey we are developping: 
  1. When the end user completes the survey, a summary page is dispalyed. This page re-lists all the questions and the answers that the user provided. The issue is that some Metadata is displayed next to the questions (eg: type:S/text-short). I attached a screencapture showing the metadata I am referring to.
  2. The user is presented with 2 options to export to PDF: 
  • Export to PDF : this option will generate a PDF file with the ID and metadata as mentioned above.
  • Export to PDF queXML : this option will generate a PDF without metadata, yet all the answers are truncated to the first 10 characters. This is a showstopper from the customer experience perspective. 
Can you please advise whether this behavior is normal, and if not, suggest how we can bypass it? 

Appreciate your feedback  ! 
Attachments:
Last edit: 5 days 10 hours ago by f.a.serhal. Reason: reviewed text layout

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5 days 10 hours ago #215742 by DenisChenu
Know issue : bugs.limesurvey.org/view.php?id=14353

I don't have answers currently … i want to redfo all print question … but take a lof or time ...

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5 days 10 hours ago #215743 by DenisChenu
Else : forums.limesurvey.org/forum/plugins/1223...for-printing-surveys

This use 2 plugins : gitlab.com/SondagesPro/ExportAndStats/pdfReport and gitlab.com/SondagesPro/coreAndTools/limeMpdf

You can do exactly what you want, it take time, but it's really good.

Denis

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5 days 10 hours ago #215744 by f.a.serhal
Thanks for your quick reply ! This seems to be a known issue then. It is amazing to see that Limesurvey is allowing this bug without correction, whereas most of the competition (at least the ones i know about), allow a seemless summary and PDF extraction!

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5 days 10 hours ago #215745 by holch
What do you mean "Limesurvey allows"? It is a bug, it happens. The problem is, that it requires time (and often money) to fix the bugs. The team will prioritize those bugs that the deem most important. And my guess would be that the PDF part isn't used that much in Limesurvey.

Of course, ideally, there wouldn't be any bugs and endless budget and developer time to fix all bugs that still appear. ;-)

If you are a paying customer of Limesurvey GmbH (Using the hosted version Limesurvey Pro), you could open a support ticket and see if they are able and willing to fix this quicker.

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5 days 9 hours ago #215747 by Joffm
Yes, it is a known issue.
Both reports are not the very best

But there are other options (plugins);
pdfReport
gitlab.com/SondagesPro/ExportAndStats/pdfReport

limeMpdf
gitlab.com/SondagesPro/coreAndTools/limeMpdf

to create well designed reports 

Joffm 


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Not because they are worthless, but because they are priceless
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5 days 9 hours ago #215753 by f.a.serhal
Thank you all for your responses!
We will try the suggested plugins.

@holch, I meant that i just found it weird this bug was not priorized. I admit it is personal evaluation of the bug: because i need this feature, i am considering it annoying... quite confident that Limesurvey has several other critical bugs to adress as well.

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4 days 22 hours ago #215766 by DenisChenu

@holch, I meant that i just found it weird this bug was not priorized. I admit it is personal evaluation of the bug: because i need this feature, i am considering it annoying... quite confident that Limesurvey has several other critical bugs to adress as well.
 

Personnaly ;: i report the issue, and think it's a big issue.

BUT : i report a lot of bug … sometimes LimeSurvey GMBH team think i'm just a Bug reporter …

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4 days 7 hours ago #215837 by auforg
Actually, we are a paying customer, and the support just replied us with something which felt like: go dev' it yourself! (exaggeration intended ;-) )

So, thanks a lot for these plugins suggestions. Now, let's hope they'll accept to install them on our hosted instance.
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4 days 6 hours ago #215838 by holch

Actually, we are a paying customer, and the support just replied us with something which felt like: go dev' it yourself!


Yes, you are paying for the hosting of Limesurvey, but not for the software itself. So I am not surprised that they are not stopping everything else to help you there.

I just thought it might be worth a try to see if they might prioritize this. But as I said, I didn't really expect it. But you never know.

I mean, for the couple of bugs per month that are paid for the Limesurvey hosting, one can't really expect much of customization/priority, I guess.

There are many bugs that I personally would consider much more important to fix, so there we go.

Let's see if they install the plugins for you. If not, you'll have to find alternatives, if you really need these functions, like for example host LS yourself and install the plugins, or find another tool that does what you need out of the box.

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3 days 18 hours ago - 3 days 18 hours ago #215861 by DenisChenu

There are many bugs that I personally would consider much more important to fix, so there we go.


 

PDF answers bug is a more than 2 years old,
The PDF export is used by a lot of user

What bug are more important to fix (in 3X) ?
 

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Last edit: 3 days 18 hours ago by DenisChenu. Reason: PDF answers bug is a more than 2 years old,

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3 days 15 hours ago #215879 by holch
I don't know, Denis. But obviously there are, other wise it would be fixed, wouldn't it? ;-)

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3 days 15 hours ago #215882 by DenisChenu

I don't know, Denis. But obviously there are, other wise it would be fixed, wouldn't it? ;-)
 

You say «There are many bugs that I personally would consider much more important to fix»

If it's 3.X : you have example ?

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3 days 15 hours ago #215885 by holch
I would need to search for that now. But I am mainly thinking of LS 4 right now, that needs to become stable.

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3 days 14 hours ago #215888 by DenisChenu
Yes LS4 : yes : 100% right.

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