Weird error, probably php-based

1 year 4 days ago - 1 year 4 days ago #210297 by ralfkunze
since yesterday I get a weird error-message when I try to insert links into question and now also when I try to import participants in the participants table:


The type of the downloadable file always stays the same, the name varies. It is a text file and the content ist:

<title>503 Service Unavailable</title>
<h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>

The operation I am trying to perform ist not executed.

I already tried to modify php.ini with max_input_vars = 10000 but it does not change anything.
Anybody has an idea what could cause such error message? Maybe some setting of the webserver? I don't think it caused by limesurvey because it behaves differently in different surveys

Last edit: 1 year 4 days ago by ralfkunze.
The topic has been locked.
1 year 23 hours ago #210451 by jelo
It doesn't look like you have a complete webserver on your own. It looks like your survey installation runs on shared webserver of Strato with thousands of other websites.
I would be surprised if you can modify many settings of php via your own account.
If these issue persist, you might need to invest in a different hosting package.

The meaning of the word "stable" for users
The topic has been locked.

Start now!

Just create your account and start using Limesurvey today.

Register now