Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Weird error, probably php-based

ralfkunze
Topic Author
Offline
Senior Member

More

4 years 1 month ago - 4 years 1 month ago #210297 by ralfkunze

Weird error, probably php-based was created by ralfkunze

Hi,
since yesterday I get a weird error-message when I try to insert links into question and now also when I try to import participants in the participants table:

The type of the downloadable file always stays the same, the name varies. It is a text file and the content ist:

Code:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>503 Service Unavailable</title>
</head><body>
<h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
</body></html>

The operation I am trying to perform ist not executed.

I already tried to modify php.ini with max_input_vars = 10000 but it does not change anything.
Anybody has an idea what could cause such error message? Maybe some setting of the webserver? I don't think it caused by limesurvey because it behaves differently in different surveys

Cheers,
Ralf

Last edit: 4 years 1 month ago by ralfkunze.

The topic has been locked.

jelo
Offline
Platinum Member

More

4 years 4 weeks ago #210451 by jelo

Replied by jelo on topic Weird error, probably php-based

It doesn't look like you have a complete webserver on your own. It looks like your survey installation runs on shared webserver of Strato with thousands of other websites.
I would be surprised if you can modify many settings of php via your own account.
If these issue persist, you might need to invest in a different hosting package.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

The topic has been locked.