Weird error, probably php-based

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1 year 4 days ago - 1 year 4 days ago #210297 by ralfkunze
Hi,
since yesterday I get a weird error-message when I try to insert links into question and now also when I try to import participants in the participants table:

 

The type of the downloadable file always stays the same, the name varies. It is a text file and the content ist:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>503 Service Unavailable</title>
</head><body>
<h1>Service Unavailable</h1>
<p>The server is temporarily unable to service your
request due to maintenance downtime or capacity
problems. Please try again later.</p>
</body></html>


The operation I am trying to perform ist not executed.

I already tried to modify php.ini with max_input_vars = 10000 but it does not change anything.
Anybody has an idea what could cause such error message? Maybe some setting of the webserver? I don't think it caused by limesurvey because it behaves differently in different surveys

Cheers,
Ralf
 
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Last edit: 1 year 4 days ago by ralfkunze.
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1 year 23 hours ago #210451 by jelo
It doesn't look like you have a complete webserver on your own. It looks like your survey installation runs on shared webserver of Strato with thousands of other websites.
I would be surprised if you can modify many settings of php via your own account.
If these issue persist, you might need to invest in a different hosting package.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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