We have recently upgraded to Version 4.3.14+200826. Following this, when I set up a New Participant and go to send them an invitation, or send a reminder to an existing participant, the WYSIWYG editor does not show, and instead a textarea appears with the HTML code.
I have checked Configuration > Global Settings and this states the WYSIWYG editor is the Default. I have also looked under My Account and ensured that is set to the default, too.
I have also cleared the cache under Configuration > Global Settings.
However despite this, the WYSIWYG editor does not display.
Can someone advise what may be causing this and how I can get it to display?
Unfortunately LS 4.x has still quite a few bugs. Some new implementation of Javascript seems to cause a lot of problems with the WYSIWYG-Editor, from what I have heard.
In general, at the moment I would not recommend LS 4.x for production. For production I would currently use LS 3.x LTS and LS 4.x only for testing and experimenting, until this branch is more stable.
The editor not displaying sometimes is caused by browser plugins. Try to check with a different browser or with deactivated plugins. If the problem persists, please create a bug report.
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Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
