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Export survey in excel using Array (F) has empty values

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3 years 10 months ago - 3 years 10 months ago #201089 by userame2
Hello to all. I hope this is the right section of the forum. I am using the version 4.1.2+200210. I have created a survey that makes use of Array Type (F) type of question.

If I go to the answers section I can see if someone answered this type of question and the value of the answer. If I export in PDF the single answer in queXML.pdf the value of the answer is visible.

If I export all the answers in excel (or any other format), the answers of this type of question are empty. I have not changed any of the answer codes. If I export the answers in excel using the code of the answers instead of their value, they appear in created file.

I have "played" with all of the export options without luck. Any hint on what to do?
Last edit: 3 years 10 months ago by userame2.
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  • Joffm
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3 years 10 months ago #201110 by Joffm
Hi,
I tested in 4.2.0. and found no issue.
Neither exporting only question and answer codes

nor exporting full

As 4.1.2. was one of the first (fifth) releases of this new version you are advised to update to the newest version, which is 4.2.8. at the moment.

Joffm

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3 years 10 months ago #201121 by userame2
Thank you! I will try it.
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