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Problem using "Exclusive option" in Multiple choice question

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3 years 11 months ago #198050 by Stef_VDH1
Dear Sir/Madam,

I am currently using the LimeSurvey Version 4.1.18+200416.
In my survey, I have a number of multiple choice questions (Multiple choice: type M), in which I want to use the "exclusive option" when the respondents indicate "I don't know" or "I don't know who".
When the respondents indicate this answer, the other options have to be excluded.

The title/code of the subquestion "I don't know who" is "IDontKnowWho", and I placed this in the box for "Exclusive option".

However, when I try to complete the survey, and I select "I don't know who" and I click on "next", the following appears:
"One or more questions have not been answered in a valid manner. You cannot proceed until these answers are valid."

Moreover, for each option that was not selected "N is an invalid value for this question" appears.

Attached, you can find a Pdf file with screenshots of my problem.

How can I solve this?

Thanks in advance for your help!

Kind regards,

Stef_VDH1
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3 years 11 months ago #198084 by Joffm

I am rather sure that these two codes are not identical.

And why do you use these codes?
Especially for the exclusive answer a "SQ099" is sufficient.

Joffm

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3 years 11 months ago #198085 by Stef_VDH1
Dear Joffm,

Thank you for the tip!
However, I checked the codes and even changed them to SQ0... and it still does not work.

Maybe I need to use the "condition" space next to each subquestion?
It's just an idea...

Kind regards,

Stef_VDH1
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3 years 11 months ago #198086 by Joffm
Looking at the third page of your pdf, what is that?
Not related to your question.
There are two single punch question. Where is the multiple.

So, please attach a lss export of your survey.

And just one more word. You seem to have ised the condition builder.
This is a bit outdated. Better to use Expression Script for relevance equations.
It is much more flexible.

Joffm

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3 years 11 months ago #198102 by jaybee21
Hi,

I was about to report this as a bug as well, as this error message appears for me in all Limesurvey versions with 4.X. In another Limesurvey installation with Limesurvey 3.x, though, it works perfectly fine. So I think this really is a bug in the 4.x version of Limesurvey.

I cannot upload a .lss right now as I have no access right now (so late already...), but if you design a simple multiple choice question with answer options A, B, C, D and the "other" option and add the code of answer option "C" (e. g., SQ03) as exclusive in the "logic" tab, it works and "C" is identified as exclusive (all remaining options are greyed). However, you cannot proceed to the next page because an error message pops up which indicates that you have to fill in the input next to "other" - which obviously is impossible if "other" is excluded with the remaining options in favor of "C". The exact same design works in Limesurvey 3.0 though. I exported and imported a survey with just one question from 3.x to 4.x back and forth: 3.x works, 4.x throws the error message.
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3 years 11 months ago #198107 by Stef_VDH1
Hi,

I tested it again, and it is like jaybee21 says... when I implement the option "other", then the exclusive option doesn't work and I can't proceed to the next page.
However, when I do not implement the option "other", then the exclusive option works perfect.
So, the problem lies with the option "other".

How can we best solve this?

Thanks in advance

Kind regards,

Stef_VDH1
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3 years 11 months ago #198129 by holch

How can we best solve this?

By creating a bug report.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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3 years 11 months ago #198193 by jaybee21
Which is what I have done now. The report ID is 1620316203 . I will also try to find a way to solve this issue.
The following user(s) said Thank You: DenisChenu, holch
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