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Images won't load for some respondents

  • kimitigris
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5 years 8 months ago - 5 years 8 months ago #189577 by kimitigris
Images won't load for some respondents was created by kimitigris
Hey,

I've activated my survey after previewing it several times and now I've been told by several different respondents that they cannot view almost half of the pictures shows - they only see the little cross in its place. What could be the issue here? Thanks so much for your support!

Here's a link to the survey:
survey.aau.at/index.php/515928?lang=en
Last edit: 5 years 8 months ago by kimitigris.
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  • tpartner
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5 years 8 months ago #189578 by tpartner
Replied by tpartner on topic Images won't load for some respondents
The survey is not available.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: DenisChenu
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5 years 8 months ago #189579 by kimitigris
Replied by kimitigris on topic Images won't load for some respondents
if you try now: survey.aau.at/index.php/515928?lang=en
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5 years 8 months ago #189585 by tpartner
Replied by tpartner on topic Images won't load for some respondents
I don't see any problem. I tried on two devices and can see all images.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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5 years 8 months ago - 5 years 8 months ago #189588 by Joffm
Replied by Joffm on topic Images won't load for some respondents
Seems to be a browser issue.
Microsoft edge shows all,
my Firefox 69.0 doesn't show
makeup
lingerie
perfume
sweater.
and these files were not downloadable from the page information media.

Let's see if there are more insights.

Which are:
the wizard to include pictures doesn't load them though Edge does.
Firefox:


Edge:

I tried to change the format to png, but the same.
Firefox doesn't like them.

Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 5 years 8 months ago by Joffm.
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  • DenisChenu
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5 years 8 months ago #189593 by DenisChenu
Replied by DenisChenu on topic Images won't load for some respondents
It's seems to be related to UBlock origin for me.
/ad1_, /ad2_ etc … in EasyList FR

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
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5 years 8 months ago #189597 by Joffm
Replied by Joffm on topic Images won't load for some respondents
Yes,
I disabled Adblock and all pictures are shown.

JOffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
The following user(s) said Thank You: kimitigris
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