Hi,

I'm trying to add file on email template and when I click on "add file" button it shows an empty window titled "choose file". Why this? Can't I add file on email template?

I'm using LimeSurvey Version 3.15.0+181008

I attach screenshot of the problem.

Thanks!

Seems there are an error with kcfinder.

1. Why not update to 3.17 since this error can be a bug fixed
2. Can you actovate debug mode www.limesurvey.org/manual/Debug_mode

I'm not admin of LimeSurvey platform, I'm just using it to create surveys.

Can you tell me how can admin fix this problem?

Nothing … you must see with the platform admin.

I know, what may be the problem with kcfinder?

Didn't knownand unsure. But kcfinder have some issue

Check the commit history : github.com/LimeSurvey/LimeSurvey/commits/master …

Hi,
I met the problem on my instance. In my case this was due to the fact that my LS server is located behind a reverse proxy that serves requests on https, whereas communication between reverse proxy and my LS server is in http.
I had to add the following line to application/config.config.php within the components array:
'request'=>array(
'hostInfo'=>' surveys.mycompany.com ',
),

Maybe you will meet another problem with KCfinder: you need to set the cookie domain in the config file of kcfinder. Edit /third_party/kcfinder/conf/config.php
In the 'cookieDomain' => "", line add your server url -> 'cookieDomain' => "surveys.mycompany.com",

Best regards.