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The notification email does not work

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6 years 1 week ago #188176 by zipmagic2008
I set the Email method as "PHP" in Global Settings, and I only received 1 Response submission mail while I had submitted at least 5 response. Then I changed the Email method as "SMTP" and fill all the blanks, but this time it didn't work at all.

How can I find out what is wrong? I can't find a log.
And I also suggest to add a test email issues in the Email Settings Page.
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6 years 1 week ago #188177 by zipmagic2008
ps: my LimeSurvey version is 3.17.8-190722, sugarhosts virtual host with php 7.2
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6 years 1 week ago #188180 by tpartner
I cannot speak to your SMTP settings but if PHP mail worked once it should work for all subsequent submissions assuming the address is correct ant the mails were not caught by spam filters.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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6 years 1 week ago #188181 by zipmagic2008
The notification email uses the same email address.
I had checked my email server, there was not any mail filted as spam.
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6 years 1 week ago #188182 by zipmagic2008
Any way, Thank you for your reply.
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