Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Text elements not visible and not editable

  • andiliebl
  • andiliebl's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
4 years 9 months ago #185989 by andiliebl
Dear all,

I am referring to a problem that was already mentioned some month ago but with no feedback.

I have installed version 3.17.5+190604 of LimeSurvey. I'm trying to change the welcome and close text. I can see the preview under overview and it also appears in the survey, but I cannot edit it under text elements. They don't appear there, the text box is not active so it seams.

I had this problem before, after an update it was gone. Now, after an update it is back again.

Best regards
The topic has been locked.
More
4 years 9 months ago - 4 years 9 months ago #185997 by jelo
Check with a different browser to ensure it isn't a cache issue with your main browser.
Feel free to open a bugticket if you can reproduce the issue.
www.limesurvey.org/community/bug-tracker

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Last edit: 4 years 9 months ago by jelo.
The topic has been locked.
  • andiliebl
  • andiliebl's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
4 years 9 months ago #185999 by andiliebl
Replied by andiliebl on topic Text elements not visible and not editable
Checked with another browser, problem still exists.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
4 years 9 months ago #186002 by DenisChenu
Replied by DenisChenu on topic Text elements not visible and not editable
Reset asset cache in Global settings.
It must be resetted automatically but maybe ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
  • andiliebl
  • andiliebl's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
4 years 9 months ago #186078 by andiliebl
Replied by andiliebl on topic Text elements not visible and not editable
Resetting the cache did not help. It seems to be a general problem since the update. I cannot see and edit any question text.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
4 years 9 months ago #186099 by DenisChenu
Replied by DenisChenu on topic Text elements not visible and not editable
F12 to show console on browser
F5 to reload
Search for error (or copy/paste all log inside code block)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
  • andiliebl
  • andiliebl's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
4 years 9 months ago #186115 by andiliebl
Replied by andiliebl on topic Text elements not visible and not editable
Thank you for this hint and find attached the error log.

Error: [CKEDITOR.resourceManager.load] Resource name "default" was not found at " www.unbelieblable.de/limesurvey/tmp/assets/e0654fab/styles.js ". resourcemanager.js:211:11

Unfortunately I cannot interprete it but it seems files are missing since the update.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
4 years 9 months ago #186118 by DenisChenu
Replied by DenisChenu on topic Text elements not visible and not editable
Can you activate debug mode and check again ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
  • andiliebl
  • andiliebl's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
4 years 9 months ago #186141 by andiliebl
Replied by andiliebl on topic Text elements not visible and not editable
I activated JS-Debug-Modus [Backend] and JS-Debug-Modus [Frontend] but this does not change the problem.
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
4 years 9 months ago #186143 by DenisChenu
Replied by DenisChenu on topic Text elements not visible and not editable
No (i didn't know purpose of this 2 settings and unsure it work …)

manual.limesurvey.org/Debug_mode

This disable assets system and we better see the file that broke.

Remind to activate request to see if you have 404 or 403 error .

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
  • andiliebl
  • andiliebl's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
4 years 8 months ago #186203 by andiliebl
Replied by andiliebl on topic Text elements not visible and not editable
I did another update to the newest version and the problem disappeared.
The topic has been locked.
More
4 years 7 months ago #187169 by korsakov14
Replied by korsakov14 on topic Text elements not visible and not editable
I have the same problem with the version 3.17.8+190722 ...

Wich version did you use?

Thanks!
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose