Hi. I'm using LimeSurvey Professional version 3.17.2

Now I'm trying to import a group from a previous survey into a new one, and i'm getting an error message that says "An error occurred uploading your file. This may be caused by incorrect permissions for the application /tmp folder."

I'm not able to find a way to change permissions to any folder (I believe that part of the error message only applies to certain versions of LimeSurvey). Last time I've worked in a survey (almost a month ago), there was no issue doing what I'm trying to do now, so I don't know what I should do in order to be able to upload files again.

Any help would be greatly appreciated!

Gustavo_Kremer wrote: Hi. I'm using LimeSurvey Professional version 3.17.2

Now I'm trying to import a group from a previous survey into a new one, and i'm getting an error message that says "An error occurred uploading your file. This may be caused by incorrect permissions for the application /tmp folder."

I'm not able to find a way to change permissions to any folder (I believe that part of the error message only applies to certain versions of LimeSurvey). Last time I've worked in a survey (almost a month ago), there was no issue doing what I'm trying to do now, so I don't know what I should do in order to be able to upload files again.

Any help would be greatly appreciated!

Attached is a screen capture of what happens.

If using the hosted version, contact support - www.limesurvey.org/customer-support

Hey there,

The problem was solved earlier (this morning).

Please contact Support if there are still issues (from your limesurvey.org profile)

Yes, I did what Tony said, and they solved it. Many thanks!