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"no answer" reverts to default upon saving?

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7 years 2 months ago #170462 by ecottrell
I am trying to turn off the "No Answer" option for my survey (all questions are non-mandatory, but I don't want a bunch of no answer options on my survey since it relies heavily on single choice questions, I'd rather them just be able to skip a question).

Anytime I try to turn off No Answer it just reverts back to On (Presentation ---> No Answer). I've tried turning it off and saving it, turning it off and just navigating to a different section, it doesn't seem to matter it just reverts.

I'm currently building on the free version (I'm going to switch to paid once I'm ready to go live). I've tried on Chrome, and Safari, they both do the same thing. I'm not sure if this is a bug/glitch or if I should be looking somewhere else? The presentation -- No Answer option is the only thing that shows up in the manual for non-mandatory questions.

Thanks!
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7 years 1 month ago #170476 by tpartner
What LimeSurvey version are you using?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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7 years 1 month ago #170484 by ecottrell
LimeSurvey Pro Free
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7 years 1 month ago #170485 by tpartner
That does not tell me the version.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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7 years 1 month ago #170487 by ecottrell
Hah. In trying to figure out what the version is, I found "Global Settings" and it allowed me to turn it off for all surveys (I was in the Settings --> Presentation for the specific survey I was working on when I was having issues). I think this works for now as this survey is my current priority.
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7 years 1 month ago #170498 by tpartner
For future reference, you can see the version number at the bottom-right of any admin screen.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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