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Array question is not working on Limesurvey 3.7.2

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7 years 3 months ago #168619 by LMAssuncao2
Hi guys! I'm trying to create an array question on Limesurvey. When I create the question using the option Array -> 5 point choice, it works. But the problem is that: I need to create a semantic differential scale with 10 points and labels on both sides. Using the 10 point scale array, the separator | not works, and using the option Array I receive a message like in the figure "Message Error" attached. I also tried to import an array, but after the import, when I click to see the question a white screen appears on the browser. I'm using LimeSurvey 3.7.2.
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7 years 3 months ago #168624 by ollehar
Can you please enable config => 2 in config.php and post the full error message?
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7 years 3 months ago #168625 by holch
I can not confirm the other errors, but I can confirm that for the 10 point choice the "|" has no effect.


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7 years 3 months ago - 7 years 3 months ago #168628 by LMAssuncao2
What is the path of this file? I cannot find it.
Last edit: 7 years 3 months ago by LMAssuncao2.
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7 years 3 months ago #168630 by Joffm
/application/config.

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7 years 3 months ago - 7 years 3 months ago #168632 by LMAssuncao2
The prints of the message error after the configuration = 2 are attached.
Last edit: 7 years 3 months ago by LMAssuncao2.
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7 years 3 months ago #168634 by LouisGac
ok not a big deal, it will be fixed in next release
just add the subquestions to your question, and it will work.
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7 years 3 months ago #168636 by LMAssuncao2
The subquestions are added but the same error persists. The image attached shows the subquestions for a 5 point scale. The only option that doesn't work is the array option.
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7 years 3 months ago #168637 by holch

ok not a big deal, it will be fixed in next release
just add the subquestions to your question, and it will work.

Also the issue with "|" not working with the "Array (10 point choice)" question type?

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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7 years 3 months ago #168638 by holch

The subquestions are added but the same error persists. The image attached shows the subquestions for a 5 point scale. The only option that doesn't work is the array option.


It worked for me, so there must be something wrong either with your installation or with your survey. Make a copy of the survey and see if the problem persists.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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7 years 3 months ago #168639 by LMAssuncao2
I made the copy and the error persisted. What version of LimeSurvey are you used? I think I am going to install an older version of LimeSurvey.
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7 years 3 months ago #168640 by holch
Going to an older version will most probably not help, because I am using the same version as you do an it works fine. So it must be something with your specific setup.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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7 years 3 months ago #168641 by LMAssuncao2
I am going to download and reinstall all the setup to see if works.

Can you post the .lsq file of the question that you created for me try to import and see if works?
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7 years 3 months ago - 7 years 3 months ago #168642 by holch
Of course: Here a .lsq, .lsg and .lss file for you to test. I had to zip the .lsq file, because somehow the forum software does not allow the upload of .lsq files (will file a bug report for this!).

My Limesurvey version is Version 3.7.2+180508.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
Last edit: 7 years 3 months ago by holch.
The following user(s) said Thank You: LMAssuncao2
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7 years 3 months ago - 7 years 3 months ago #168643 by LMAssuncao2
Guys, I imported the model posted by holch and it worked! I have other issues but I will open a new topic because is not related to this subject. Thank you guys for the attention!
Last edit: 7 years 3 months ago by LMAssuncao2.
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