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Image upload gives an error

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7 years 4 months ago #166683 by krosser
Image upload gives an error was created by krosser
Hi guys,

I'm trying to change a default theme (Vanilla) by adding a logo. When I try to upload an image, it gives me an error -

An error occurred uploading your file. This may be caused by incorrect permissions for the application /tmp folder.

Can someone suggest what might be causing this?
I'm using the latest LS 3.22 hosted on LS servers, not installed locally.
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7 years 4 months ago #166684 by APDResearch1
Replied by APDResearch1 on topic Image upload gives an error
I get this error to when doing same in Fruity - can someone please advise
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7 years 4 months ago #166695 by tpartner
Replied by tpartner on topic Image upload gives an error
What version are you using?

Have you checked the file permissions?

- www.limesurvey.org/manual/Installation_s...nux_file_permissions
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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7 years 4 months ago #166698 by krosser
Replied by krosser on topic Image upload gives an error
I'm using the latest version 3.6.0. It's a pro package hosted on the limesurvey webservers.
I'm using the latest LS 3.22 hosted on LS servers, not installed locally.
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7 years 4 months ago #166706 by APDResearch1
Replied by APDResearch1 on topic Image upload gives an error
I've sorted out the permissions and can upload the image but can't get it to display

I'm in v 3.6.0 on limesurvey servers
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7 years 4 months ago #166707 by krosser
Replied by krosser on topic Image upload gives an error
I've figured out that I can upload an image while being in the Theme editor in Advanced settings.
I'm using the latest LS 3.22 hosted on LS servers, not installed locally.
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7 years 4 months ago #166713 by tpartner
Replied by tpartner on topic Image upload gives an error

I've sorted out the permissions and can upload the image but can't get it to display

Did you enable it?

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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7 years 4 months ago #166720 by APDResearch1
Replied by APDResearch1 on topic Image upload gives an error
It wont allow me to enable it . If I enable it the .png disappears!
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7 years 4 months ago #166738 by tpartner
Replied by tpartner on topic Image upload gives an error
But...your second image shows the logo as disabled.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: APDResearch1
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7 years 4 months ago #166740 by holch
Replied by holch on topic Image upload gives an error
To be honest, the design of the buttons is slightly confusing.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The following user(s) said Thank You: APDResearch1
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7 years 4 months ago #166742 by tpartner
Replied by tpartner on topic Image upload gives an error
Also, I see that you are adjusting the settings at the global (theme) level. What have you set at the survey level?

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: APDResearch1
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7 years 4 months ago #166865 by APDResearch1
Replied by APDResearch1 on topic Image upload gives an error
Got it to display - but if I want it to be bigger where do I go to edit the size?
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7 years 4 months ago - 7 years 4 months ago #166873 by tpartner
Replied by tpartner on topic Image upload gives an error
You will need to explore the styles affecting the image with browser developer tools and adjust as necessary.

Probably adding something like this to the end of custom.css:

Code:
.logo-container>img {
  max-height: 200px;
}
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Last edit: 7 years 4 months ago by tpartner.
The following user(s) said Thank You: krosser
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7 years 4 months ago #166878 by APDResearch1
Replied by APDResearch1 on topic Image upload gives an error
And how do I save the change as there doesn't appear to be a Save button (sorry if that sounds dumb lol)
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7 years 4 months ago #167629 by APDResearch1
Replied by APDResearch1 on topic Image upload gives an error
Hiya
I added this to the end of custom.css and it worked but I have had to change the logo to a different one and this command seems to be having no effect on the size of the new logo!
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