Noortje888 wrote: We're using the online programme.
You mean Limeservice.com? They have a support via email. I would ask them about that issue.
Noortje888 wrote: So the problem is with the survey I guess?
I cannot tell you for sure.
I would now use a copy of the "buggy" survey and try to undo the last things that were done in that survey.
If that is unclear I would remove questions and check, if the error is still existing. Perhaps there is only one question buggy.
Next step:
Make a few copies.
In the first copy add a new question and remove everything else.
If the issue still exists, its not in the questions.
You then better create a new survey and begin to import questions from the old survey.
If the issue is gone, you might just remove question by question from a copy and test if the problem is gone.
It still can be issue in LimeSurvey, which only occurs in certain circumstances.