Go for the "normal" array question type. There you can define the scale to your liking. The 10 point and the 5 point scale are basically just a predefined subtype of the array question type.
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Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
I really am completely new to this and have not been taught any of it, just been told I *have* to use this software for my dissertation, so please forgive my incompetence.
I have requested array and on the answer section I get this