cross posting means that you ask the same question in different places, which can lead to unnecessary responses in various posts (problem might be solved somewhere else already), so this is not well seen in any support forum for any software.
Help us to help you!
Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
