Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

500 error after update

  • tammo
  • tammo's Avatar Topic Author
  • Away
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
2 months 3 weeks ago - 2 months 3 weeks ago #271039 by tammo
500 error after update was created by tammo
After update to the most recent version I receive an Error 500:

+++++++
500: Internal Server Error - Class "LimeSurvey\Helpers\Update\Update_470" not found
An internal error occurred while the Web server was processing your request.
Please contact [xxx, my insertion] to report this problem.
+++++++

Does anyone know where to find this helper?

Tammo


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Last edit: 2 months 3 weeks ago by tammo.

Please Log in to join the conversation.

  • tammo
  • tammo's Avatar Topic Author
  • Away
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
2 months 3 weeks ago #271040 by tammo
Replied by tammo on topic 500 error after update
Looking through my files on the server, I did find something:

/application/helpers/update/updates/Update_470.php does exist, but it has 0 bytes.

Tammo


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl

Please Log in to join the conversation.

  • tammo
  • tammo's Avatar Topic Author
  • Away
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
2 months 3 weeks ago #271041 by tammo
Replied by tammo on topic 500 error after update
Error disappeared after I reloaded this file from a previous version. Strange that this can happen.


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl

Please Log in to join the conversation.

More
6 days 11 hours ago #272753 by DenisChenu
Replied by DenisChenu on topic 500 error after update
You use Comfort update ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.

Please Log in to join the conversation.

  • tammo
  • tammo's Avatar Topic Author
  • Away
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
3 days 6 hours ago #272765 by tammo
Replied by tammo on topic 500 error after update
Yes, comfortupdate!


Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl

Please Log in to join the conversation.

More
8 hours 34 minutes ago #272805 by DenisChenu
Replied by DenisChenu on topic 500 error after update
Maybe need to be reported ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.

Please Log in to join the conversation.

Moderators: holchtpartner

Lime-years ahead

Online-surveys for every purse and purpose