Unfortunately, since the migration to version 6 (previously from 3 to 5). There is a problem with updating using Comfort Update. The page freezes every time on the "file system" screen. In the database I see that the mechanism makes query "SELECT * FROM sometable LIMIT 500 OFFSET some_number" for each table in DB. Since the tables are large, it takes many hours and I receive information about the end of the connection to the server.
Is there any option to skip this check? Manual update with file replacement works correctly.
System information:
LimeSurvey Community Edition Version 6.4.3+240122
If the manual update works perfectly, then this must be a bug in comfort update. Please file a bug report.
But as you seem to be a paying customer of Comfort Update, you can also open a support ticket with Limesurvey GmbH, as they are the ones responsible for Comfort Update.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
