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ComfortUpdate how to connect to the service?
- 2BITS_PL
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2 years 7 months ago #219705
by 2BITS_PL
ComfortUpdate how to connect to the service? was created by 2BITS_PL
Hi,
we have a server where external traffic is blocked by default. We have unblocked SSL traffic for:
- update.limesurvey.org
- data-update.limesurvey.org
according to the documentation manual.limesurvey.org/ComfortUpdate
We tested it in March/April 2021 and it worked. Today we have problems updating the project, because something will change in terms of access.
You can see in the code that he wants to use comfortupdate.limesurvey.org, which is not documented.
While all the addresses listed above point to the same IP address, they seem to offer a different way of access and something has changed in the last 6 months.
Should we then use comfortupdate.limesurvey.org to update? (what port?)
we have a server where external traffic is blocked by default. We have unblocked SSL traffic for:
- update.limesurvey.org
- data-update.limesurvey.org
according to the documentation manual.limesurvey.org/ComfortUpdate
We tested it in March/April 2021 and it worked. Today we have problems updating the project, because something will change in terms of access.
You can see in the code that he wants to use comfortupdate.limesurvey.org, which is not documented.
While all the addresses listed above point to the same IP address, they seem to offer a different way of access and something has changed in the last 6 months.
Should we then use comfortupdate.limesurvey.org to update? (what port?)
The topic has been locked.
- holch
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2 years 7 months ago #219710
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic ComfortUpdate how to connect to the service?
There is a specific sub-forum for the comfort update. I'll move it there. But as a paying customer you can open a support ticket directly with the Limesurvey GmbH who is responsible for anything Comfort-Update...
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
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- holch
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2 years 4 months ago #223038
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic ComfortUpdate how to connect to the service?
Dear Piter, congratulations, due to your spam activity, you will be banned from this forum. Keep your Instagram followers to yourself.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.