Did Limesurvey stop offering trial keys? This page
community.limesurvey.org/comfort-update-extension/
still lists the trial option, and a tooltip saying "After signing up you will automatically have access to the ComfortUpdate trial and receive 6 valid update keys which you can use."
All I see in my account is a "Buy a new key" green button. Never requested a trial key prior.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. -
Professional support
-
Plugins, theme and development
. I don't answer to private message.
You do not have to ask for the trial key, it usually should be there already. But if you have created your account more than a month ago, then the trial month is over.
But like Denis: Only the Limesurvey GmbH will be able to give you a definite answer. Thus get in touch with them. This forum is mainly run by volunteers for the Community Edition and we have no deeper insights into the offerings of the Limesurvey GmbH (Comfort Update, SaaS).
Help us to help you!
Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
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