Hi there, we bought a new key for comfort update and we were able to get updated from 2.6 to 2.7 using comfort update. However, when I tried to update from 2.7 to 3.16.1, it is giving us the following message, "You have an error inside your local installation of Limesurvey. See:" and nothing is mentioned. Ho
I'll move this to the "comfort update" sectin of the forum.
As you are obviously a paying customer of the comfort update from Limesurvey GmbH, you can also get directly in contact with them via the "Support" link above and create a support ticket.
The Limesurvey GmbH is responsible for the Comfort Update.
Help us to help you!
Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The following user(s) said Thank You: DenisChenu, rhg
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