Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

comfort update fails on dbupdate

More
6 years 2 months ago #173432 by upond
comfort update fails on dbupdate was created by upond
Hello, and greetings from Nanterre, France,

I can't update our limesurvey with the comfort update

every thing works well until the updatedb process that fails everytime with messages like this :

CDbCommand n'a pas pu exécuter la commande SQL: SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'lime_tutorials' already exists.

dropping tables seems to be useless because the updatedb process required them later.

Do you have any clues ?
I'm trying to switch from ls Version 2.73.1+171220 to 3.14.8 (180829) by the confort update

thanks and have a nice day
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
6 years 2 months ago #173442 by DenisChenu
Replied by DenisChenu on topic comfort update fails on dbupdate
Update process is done near step by step : if you delete the table and start again : it can work (db version is updated only when success)

Else : you can report the issue (activate debug mode to see at what step it broke)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
More
6 years 2 months ago #173449 by upond
Replied by upond on topic comfort update fails on dbupdate
Hi, and thanks for your quick answer !

I just tried the "delete" option (as mentionned by kevin here www.limesurvey.org/es/comunidad/foros/in...ng-to-limesurvye-3-1 ) just in case, after several times.

The debug mode was activated, and i join here the output of our installation.

again every thing works well with the comfort update (I even lose some ten tokens ;) ) until the dbupgrade part, which fails.

thanks so much for your help
The topic has been locked.
  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
6 years 2 months ago #173450 by holch
Replied by holch on topic comfort update fails on dbupdate
I'll move this to the "Comfort Update" section of the forum.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
6 years 2 months ago #173478 by DenisChenu
Replied by DenisChenu on topic comfort update fails on dbupdate

DenisChenu wrote: Else : you can report the issue (activate debug mode to see at what step it broke)

www.limesurvey.org/community/bug-tracker

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
Moderators: holchtpartner

Lime-years ahead

Online-surveys for every purse and purpose