Error in Comfort Update

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2 years 4 months ago #164719 by Mitinsharma12
Hi Lime Community,

We purchased comfort update key and tried comfort update. We got an error in updating LimeSurvey. But not able to get what error it is.

Please see a snapshot and suggest something on this.

Thanks


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2 years 4 months ago #164722 by jelo
Replied by jelo on topic Error in Comfort Update
As a paying customer you can ask the support directly via a ticket.
www.limesurvey.org/support

To me this looks likes a ComfortUpdate bug.
You can activate the debug mode and see if you get a error message.
Not sure if I would do that, when 294 surveys are active.
manual.limesurvey.org/Optional_settings#...opment_and_debugging

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu
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2 years 4 months ago #164724 by holch
Replied by holch on topic Error in Comfort Update
Yes, for problems with Comfort-Update the quickest would be to open a ticket via the support. But it should also be in the Comfort Update parte of the forum. I'll move it there.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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