Back to limesurvey.org

Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Error in Comfort Update

  • Mitinsharma12
  • Mitinsharma12's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
7 years 1 month ago #164719 by Mitinsharma12
Error in Comfort Update was created by Mitinsharma12
Hi Lime Community,

We purchased comfort update key and tried comfort update. We got an error in updating LimeSurvey. But not able to get what error it is.

Please see a snapshot and suggest something on this.

Thanks


Attachments:
The topic has been locked.
More
7 years 1 month ago #164722 by jelo
Replied by jelo on topic Error in Comfort Update
As a paying customer you can ask the support directly via a ticket.
www.limesurvey.org/support

To me this looks likes a ComfortUpdate bug.
You can activate the debug mode and see if you get a error message.
Not sure if I would do that, when 294 surveys are active.
www.limesurvey.org/manual/Optional_setti...opment_and_debugging
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu
The topic has been locked.
  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
7 years 1 month ago #164724 by holch
Replied by holch on topic Error in Comfort Update
Yes, for problems with Comfort-Update the quickest would be to open a ticket via the support. But it should also be in the Comfort Update parte of the forum. I'll move it there.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The topic has been locked.
Moderators: holch, tpartner

Lime-years ahead

Online-surveys for every purse and purpose

Pricing & Plans
Get started

Legal

About Us

Open Source