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Error while upgrading with ComfortUpdate

  • jantienm
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8 years 6 months ago #139009 by jantienm
Error while upgrading with ComfortUpdate was created by jantienm
Hello,

I'm trying to update from version 2.06 to 2.50 with ComfortUpdate. All is going well untill step: File system. It gives an error saying:

Could not retrieve update info data
ComfortUpdate could not find the update info data.

I cannot find this error in the manual, what is going wrong here?

Thanks a lot!

Jantien
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5 years 3 months ago #190362 by madvet
Replied by madvet on topic Error while upgrading with ComfortUpdate
I have the same issue. Did you ever find the problem?
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  • holch
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5 years 3 months ago #190391 by holch
Replied by holch on topic Error while upgrading with ComfortUpdate
This thread is over 3 years old...

If you are a client of Comfort Update you can open a support ticket directly with the Limesurvey GmbH, who is the provider of this feature (See "Support" in the top navigation).
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The following user(s) said Thank You: DenisChenu
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