Error while upgrading with ComfortUpdate

More
4 years 1 month ago #139009 by jantienm
Hello,

I'm trying to update from version 2.06 to 2.50 with ComfortUpdate. All is going well untill step: File system. It gives an error saying:

Could not retrieve update info data
ComfortUpdate could not find the update info data.

I cannot find this error in the manual, what is going wrong here?

Thanks a lot!

Jantien

Please Log in to join the conversation.

LimeSurvey Partners
More
9 months 2 weeks ago #190362 by madvet
I have the same issue. Did you ever find the problem?

Please Log in to join the conversation.

More
9 months 2 weeks ago #190391 by holch
This thread is over 3 years old...

If you are a client of Comfort Update you can open a support ticket directly with the Limesurvey GmbH, who is the provider of this feature (See "Support" in the top navigation).

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu

Please Log in to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now