WHERE do I get a new key?

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4 years 4 months ago #132656 by frisket
There seems to be a major omission from the web site and menus: my initial key has expired, so when I try to run the latest security comfort update, it says so, and gives me a link to renew the key...but the link just goes to the home page at www.limesurvey.org/en/ and there is nothing there to say how or where to get a key

I'm not clear why it's made so hard to get a key...perhaps this is a test of some kind. Either way, can you please add a large and prominent GET A KEY link?
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4 years 4 months ago - 4 years 4 months ago #132661 by c_schmitz
Replied by c_schmitz on topic WHERE do I get a new key?
Hello,

thank you for the good feedback! We will update the link behind the renewal button so it points to a proper place, which is here:

www.limesurvey.org/services

Best regards

Carsten Schmitz
LimeSurvey project leader
Last edit: 4 years 4 months ago by c_schmitz.
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4 years 4 months ago #132667 by frisket
Replied by frisket on topic WHERE do I get a new key?
That would be great, thanks...but I still won't be able to update to it until I can get a new key.
Do you know where I can get one?
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4 years 4 months ago #132675 by holch
Replied by holch on topic WHERE do I get a new key?
Did you follow the link that c_schmitz has posted?

www.limesurvey.org/services

There you have different options to purchase your new key.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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4 years 1 week ago #138671 by fgg
Replied by fgg on topic WHERE do I get a new key?
Hello

I have the same problem: can't find update key
Link www.limesurvey.org/services does't work

Using ComfortUpdate from 2.06 to 2.50+ (160620)
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4 years 1 week ago #138673 by steve_81
Replied by steve_81 on topic WHERE do I get a new key?
Hi maybe it is here:
www.limesurvey.org/services-3
The following user(s) said Thank You: fgg
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3 years 10 months ago #141408 by codelines
Replied by codelines on topic WHERE do I get a new key?
404
Page not found

The Page you are looking for doesn't exist or another error occurred.
Go back, or head over to LimeSurvey - the free & open source survey software tool ! to choose a new direction.

Eugen MIHAI
www.codelines.ro
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3 years 10 months ago #141414 by jelo
Replied by jelo on topic WHERE do I get a new key?
Can you see "Buy Services" on the top of the homepage?
The link currently leads to www.limesurvey.org/services

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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2 years 9 months ago #159153 by holch
Replied by holch on topic WHERE do I get a new key?
When you are logged in, click on your User name. There you will have the following "Your Limesurvey profile".

There you will find a lot of information. Go to "Comofort Update Keys". There you can find your current keys and there is also a button to buy new keys.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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