Please help us help you and fill where relevant:
LimeSurvey version: [see right hand bottom of your LimeSurvey admin screen]
Own server or LimeSurvey Cloud:
Survey theme/template:
==================Hi everyone,I am new to LimeSurvey and would appreciate some guidance on panel integration and quota redirects.
ProblemI am setting up a survey with a panel provider, Rakuten Insight. The complete redirect works correctly, but the screenout redirect does not return to the Rakuten end page.When a respondent completes the survey, they are redirected correctly to Rakuten with the correct uid and st=c status. However, when a respondent is screened out via quota logic, they are not redirected back to the Rakuten screenout URL.
LimeSurvey version/setupI am using LimeSurvey with panel integration and quota-based redirects.
Panel provider redirect requirementsRakuten requires the following return URLs:Complete:https://message.insight.rakuten.com/survey/Spassback.do?pid=c9e22dc76137cf49&uid={PASSTHRU:uid}&st=cScreenout:https://message.insight.rakuten.com/survey/Spassback.do?pid=c9e22dc76137cf49&uid={PASSTHRU:uid}&st=sQuota full:https://message.insight.rakuten.com/survey/Spassback.do?pid=c9e22dc76137cf49&uid={PASSTHRU:uid}&st=q
What is workingFor the complete redirect, I have set up panel integration as follows:
- Parameter name: uid
- Target question: RAKUTEN_UID
I also added the complete URL into the survey End URL field:https://message.insight.rakuten.com/survey/Spassback.do?pid=c9e22dc76137cf49&uid={PASSTHRU:uid}&st=cThis works correctly. For example, when I test with uid=TEST001, the respondent is redirected to Rakuten with:https://message.insight.rakuten.com/survey/Spassback.do?pid=c9e22dc76137cf49&uid=TEST001&st=c
What is not workingFor screenout, I created quotas with:
- Limit: 0
- Quota action: Terminate after the related visible question was submitted
- Autoload URL: enabled
- URL ending with st=s
Example screenout quota URL:https://message.insight.rakuten.com/survey/Spassback.do?pid=c9e22dc76137cf49&uid={PASSTHRU:uid}&st=sThe screenout quotas are set for answers such as:
- S0 = No consent
- S2 = Below 25 / Above 55
- S4 = Non-target ethnicity
- S5 = Restricted industry
- S6 = Participated in similar research in the past 6 months
- S7 = Above RM11,000 / Prefer not to say
- S8 = Not involved in purchase decision
- S9 = Did not use the target product
- S10 = None of the above
- S11 = Non-brand users
However, when testing screenout cases, respondents are not redirected to the Rakuten screenout page.
Quota full setupFor quota full, I also have quota URLs ending with st=q, for example:https://message.insight.rakuten.com/survey/Spassback.do?pid=c9e22dc76137cf49&uid={PASSTHRU:uid}&st=qThese are used for quotas such as gender and ethnicity quotas.
Test link usedI tested with a link similar to this:https://research.psiresearch.com.my/index.php/784214?lang=en&newtest=Y&uid=TEST001
Questions
- If the complete redirect works with {PASSTHRU:uid}, does that confirm the panel integration parameter is set correctly?
- For screenouts, is it correct to use quota limit = 0, quota action = terminate, and quota URL with autoload enabled?
- Is there any other setting that must be enabled for quota URL autoload to work correctly?
Any advice on what I should check or change would be much appreciated.Thank you.Sam