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Excel export feature not working LimeSurvey

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2 weeks 17 hours ago #269549 by GaryO
Please help us help you and fill where relevant:
Your LimeSurvey version:  LimeSurvey Community Edition   Version 6.10.0+250106 
Own server or LimeSurvey hosting: Own Server
Survey theme/template: N/A
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Hi all,

The Excel export/view statistics feature is not currently working.

This survey has happened for several surveys. They have been expired but not de-activated.

An error occurs every time "view statistics" is selected. The participant has all the necessary permissions and roles to export.

Has anyone encountered this before or know how we might resolve it?

Thanks,
Gary



 

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1 week 6 days ago #269561 by DenisChenu
Replied by DenisChenu on topic Excel export feature not working LimeSurvey
It work for me.

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1 week 6 days ago #269563 by GaryO
Thanks for checking and replying, Denis.

It could be a bug, and we're not sure whether this would mean we have to request third-party support or if we can fix it in-house, as it's a LimeSuevey Own Server.

Hoping it is something to do with settings that we can resollve

Thanks,
Gary

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1 week 6 days ago - 1 week 6 days ago #269564 by DenisChenu
Replied by DenisChenu on topic Excel export feature not working LimeSurvey
Try to activate debug mode for start.

www.limesurvey.org/manual/Optional_setti...opment_and_debugging

And export just 10 lines too

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Last edit: 1 week 6 days ago by DenisChenu.

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