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Send confirmation email to multiple email accounts of the participant

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5 months 4 weeks ago #267486 by dges
Your LimeSurvey version: LimeSurvey Community Edition Version 6.6.3+240909
Own server or LimeSurvey hosting: Own Server
Survey theme/template: Fruity
==================
Hello,

If a participant has one email accont, when finished the survey he recives a confirmation email, but if he as more then one, no confirmation email is sent. How can i sent the  confirmation email to multiple emails of the participant?

Thanks,

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5 months 3 weeks ago #267527 by Joffm

but if he as more then one, no confirmation email is sent.

How do you set the email address(es)?
 

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5 months 3 weeks ago #267532 by dges
Add a new participant and on the field "Email" add two email accounts separate with a coma, like this:

firstemail@example.local,secondemail@example.local

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5 months 3 weeks ago #267539 by holch
Did you test with ";" as a seperator?

For the admin notifications the manual mentions this:

www.limesurvey.org/manual/manual/Notific..._Notifications_Email

I know that this is not your exact case, but I would asume that if you can send the confirmation email to multiple email accounts, it most probably follows the same structure as the admin notifications.

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5 months 3 weeks ago - 5 months 3 weeks ago #267543 by dges
I tried that already, it doesn't work:
 
Last edit: 5 months 3 weeks ago by dges.

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5 months 3 weeks ago #267544 by holch
So I assume that Limesurvey expects only one email in the token table. Which makes sense somehow, because otherwise the person would receive the invite to the survey twice as well.

But did you try it with an upload via CSV? Most probably the checking routines will also complain about the two emails, I would guess.

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5 months 3 weeks ago #267547 by Joffm
Yes, you can upload participants with several email addresses via csv.

As usual separate the email addresses with a semicolon, but select the comma as filed separator.
Don't check for invalid addresses.

And then you get
 

And two mails are sent.

Joffm

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5 months 2 weeks ago #267685 by DenisChenu
> So I assume that Limesurvey expects only one email in the token table.

No,, really no !

, is the separator of email input (multiple) : if i don't make erro : wemuts allow mumltiple email seârated by , OR by ;

> Add a new participant and on the field "Email" add two email accounts separate with a coma, like this:

If it's  not the case : it's an issue and must be reported, if such email was not sent : it's an issue !

 

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