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The image is not displayed in the mail invitation

Bti2024
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2 years 6 months ago #258732 by Bti2024

The image is not displayed in the mail invitation was created by Bti2024

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Hi,

PI have added an image to the invitation mail and put the survey link into iy. When I test the invitation the picture is not displayed (i should configure somethoing in Outlook to allow it). I dont want to change anything in Outlook and can display this image so *i can click on the image and access to the survey. Is it possible?

Thanks!

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tpartner
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2 years 6 months ago #258769 by tpartner

Replied by tpartner on topic The image is not displayed in the mail invitation

You should put in a text link. There is no way to force control of the respondents email client settings.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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DenisChenu
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LimeSurvey Community Team & Official Partner

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2 years 6 months ago #258772 by DenisChenu

Replied by DenisChenu on topic The image is not displayed in the mail invitation

You need to remove the domain name from URL

The image is included in the email.

For example

Code:

<a href="@@SURVEYURL@@"><img alt="Click to go to surey" src="/limesurvey/upload/surveys/377639/images/button.jpg" /></a>

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tpartner
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LimeSurvey Community Team

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2 years 6 months ago #258775 by tpartner

Replied by tpartner on topic The image is not displayed in the mail invitation

DenisChenu wrote:
The image is included in the email.

Not with my email client settings unless I purposely download images.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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DenisChenu
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LimeSurvey Community Team & Official Partner

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2 years 6 months ago #258777 by DenisChenu

Replied by DenisChenu on topic The image is not displayed in the mail invitation

tpartner wrote:

DenisChenu wrote:
The image is included in the email.
Not with my email client settings unless I purposely download images.

I can send you an email with embedded image to test if you want

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.

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