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Your LimeSurvey version: 6.0.7+230515  
Own server or LimeSurvey hosting: own server
Survey theme/template: fruity
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Good morning. I would like to ask if anyone has encountered a similar problem. If I want to edit the formatting of the wording of individual items or answer options, I can't do it because "Run HTML editor in popup window" doesn't work.

Could the problem be somewhere in the settings? I have not had this problem with previous versions of LS.

Thank you very much.

Can you activate the javascript console ?
F12

Maybe time to update too : it work on 6.3.7

Thank you.

Yes, F12 works.

What to you have : javascript issue ?

Probably yes, I do not know. When I click edit on an item, a window always popped up where I could edit. Now I cannot do that in this version.

Look at console open by F12 if there are red lines !

(and maybe update to last version)

Thank you very much.

Yes, I have some red links but I do not understand them, I do not understand programming and HTML code. I will have to contact my IT support.

You can show oit here maybe …

But ye s: best is to contact your IT team here.

What are your settings for the WYSIWYG editor? Maybe in the new version it is set to not offering the editor?