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Trouble with saving the times

  • rhanzlova
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1 year 3 months ago #244283 by rhanzlova
Trouble with saving the times was created by rhanzlova
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Your LimeSurvey version: 5.6.20+230516]
Own server or LimeSurvey hosting: LimeSurvey CE
Survey theme/template:
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I'd like to ask about the time statistics. When I have pre-imported answers in the survey for respondents, the times are not saved, neither in the overall survey nor on individual questions, although I have set the saving. I think the problem is that a nonsensical time is automatically set for the pre-imported answers. Is there any way to fix this?

I have closed-access research on my own servers.

Thank you very much for your answers.

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1 year 3 months ago #244285 by Joffm
Replied by Joffm on topic Trouble with saving the times
Hello, good morning!
What is a pre-imported answer?
Did you deactivate the survey, then activated again and imported the "old" responses?

Or, what else do you mean?

Best regards
Joffm

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  • rhanzlova
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1 year 3 months ago #244288 by rhanzlova
Replied by rhanzlova on topic Trouble with saving the times
No, the survey is not deactivated. This is a special case where I have hidden questions set up in the survey to show different answers to each respondent for certain questions.

Thanks,
Radka

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1 year 3 months ago #244289 by Joffm
Replied by Joffm on topic Trouble with saving the times
You should send a lss export of a sample that shows the issue

Joffm 

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  • rhanzlova
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1 year 3 months ago #244323 by rhanzlova
Replied by rhanzlova on topic Trouble with saving the times
A survey in lss will not help you, because you will nott see what answers I upload there anyway. The problem is just in the "import of the answers from the VV", and in this document that I import I have set a "nonsense" time and based on this then it does not save the start of the completion, because there are already uploaded answers and even the time on each question, which is understandable if the start time is not set correctly. Only the time of submission is saved for me.

I am just asking if I import the answers, is there any way to solve this problem?

Thank you.

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