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How do I know who I sent email/reminder to?

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2 years 7 months ago #239915 by acastello
How do I know who I sent email/reminder to? was created by acastello
Your LimeSurvey version: 3.21.1+191210
Own server
Survey theme/template: Fruit
==================

Hello all,
I would like to see how many reminders do LimeSurvey has been sent. I looked for a place where I can check which participant I've emailed or sent a reminder, how many times, etc, but I couldn't find it.

Any tips?

Thank you
 

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2 years 7 months ago - 2 years 7 months ago #239916 by Joffm
Replied by Joffm on topic How do I know who I sent email/reminder to?
Hi,
you see this in the participants table.
Here you find the columns
"Invitation sent?" date and time of the invitation
"Reminder sent?" date and time of the last reminder
"Reminder count" number of sent reminders
 

Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 2 years 7 months ago by Joffm.
The following user(s) said Thank You: acastello

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2 years 7 months ago #239917 by acastello
Replied by acastello on topic How do I know who I sent email/reminder to?
Thank you!

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2 years 7 months ago #239920 by holch
Replied by holch on topic How do I know who I sent email/reminder to?

3.21.1+191210


The version you are using is over 3 years old and hasn't received any updates, bug or security fixes since then. You should seriously consider to do an update to the latest version of LS 3.x or even upgrade to LS 5.x, as it is very likely that LS 3.x support will run out this year.
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.

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2 years 7 months ago #239938 by acastello
Replied by acastello on topic How do I know who I sent email/reminder to?
Thank you holch for advise me.

Unfortunately this is the version of my university and I have to use it due GDPR compliance. I will share your warning with IT and see if they will upgrade this version.

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2 years 7 months ago - 2 years 7 months ago #239953 by holch
Replied by holch on topic How do I know who I sent email/reminder to?

I will share your warning with IT and see if they will upgrade this version.


Unfortunately, some universities are pretty slow when it comes to update.

But especially because of GDPR it is not a good idea to run software on the internet that hasn't received any updates, bug and security fixes for over 3 years. You are supposed to always use state of the art software and a software that hasn't been updated for over 3 years will probably not be considered "state of the art" (Article 32 of the GDPR) by any judge.

So I think universities will have to rethink their approaches to updating software considerably, especially if they require students to use this software "due to GDPR". A little bit ironic. ;-)
Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
Last edit: 2 years 7 months ago by holch.

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2 years 7 months ago - 2 years 2 months ago #239963 by Tomypop
Replied by Tomypop on topic How do I know who I sent email/reminder to?
Choose a clear subject line. ...
Be friendly, yet direct. ...
Be brief. ...
Include a CTA. ...
Find the right sending time. ...
Follow up more than once if needed. ...
Use it as a marketing opportunity.



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Last edit: 2 years 2 months ago by Tomypop.

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