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E-Mail Template - Text fields displayed in one line instead of multiple lines

  • doesthiswork
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2 years 3 months ago #232569 by doesthiswork
E-Mail Template - Text fields displayed in one line instead of multiple lines was created by doesthiswork
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Your LimeSurvey version: 3.27.19+210928
Own server
==================
Hi,
when trying to send out the answers of a survey via e-mail, I am encourtering this issue that when I have a large text field, new lines aren't displayed. Instead Lime Survey puts everything in that text field into one line. 
This is my question input.
 
Those are my values in my template
 
And this is how it looks when I receive an e-mail.


Any idea on how to write out the text the same way as it was entered?

Best regards

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2 years 3 months ago #232587 by jelo
Replied by jelo on topic E-Mail Template - Text fields displayed in one line instead of multiple lines

Any idea on how to write out the text the same way as it was entered?
 
What email-client is used? It's not uncommon that clients remove CR. E.g Outlook does that in plain text mails.
It looks like HTML, so the issue might be a different one.
 
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www.limesurvey.org/forum/development/117...ord-stable-for-users

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2 years 3 months ago #232591 by Joffm
Replied by Joffm on topic E-Mail Template - Text fields displayed in one line instead of multiple lines
Long free text is a textarea and stored in the database as "text".
This is fine.
 

But in the LimeSurvey answer table we see
 

and if we only display the input via an equation
 
the CR/LF are removed.

So I think it's an error in ExpressionScript

You may file a bug report.

Joffm
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2 years 3 months ago #232612 by doesthiswork
Replied by doesthiswork on topic E-Mail Template - Text fields displayed in one line instead of multiple lines
I am using Thunderbird 91.13.1

This is the html content of the mail.
Code:
<p><strong>Test 1
Test 2
Test 3</strong></p>
 
<p> </p>
 
<p><strong>Test 1
Test 2
Test 3</strong></p>
 
<p> </p>
 
<p><strong>Test 1
Test 2
Test 3</strong></p>
 
<p> </p>
 
<p><strong>Test 1
Test 2
Test 3</strong></p>
 
<p> </p>
 
<p><strong>Test 1
Test 2
Test 3</strong></p>

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2 years 3 months ago #232629 by doesthiswork
Replied by doesthiswork on topic E-Mail Template - Text fields displayed in one line instead of multiple lines
I opened up a bug report: bugs.limesurvey.org/view.php?id=18405

Thank you for your help
[img

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2 years 3 months ago #232634 by doesthiswork
Replied by doesthiswork on topic E-Mail Template - Text fields displayed in one line instead of multiple lines
I found a solution to my problem. www.w3schools.com/cssref/pr_text_white-space.asp
I added following css style around my textfield.
Code:
<span style="white-space: pre;">{question.value} </span>
The value of the textfield is now properly displayed in the e-mail

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  • holch
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2 years 3 months ago - 2 years 3 months ago #232658 by holch
Replied by holch on topic E-Mail Template - Text fields displayed in one line instead of multiple lines
Why not a simple </br>?

Sorry, I only fully understood the question after a second read. You are not talking about piping results from different questions into your email, but of one question with text in various lines. Ignore my comment. ;-)
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Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
Last edit: 2 years 3 months ago by holch.

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