One other thing: Don't get your hopes up for new features (like this) in LS3. If at all then it will be probably implemented in LS 5 or later. Afaik, no new features for LS 3.
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Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.